Description
WHAT YOU DO AT AMD CHANGES EVERYTHING
At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
About the Role
We're building a Forward Deployed Engineering organization that embeds directly with customers to drive success on their GPU infrastructure. This isn't traditional program management, you'll be the connective tissue between our customers' AI/ML ambitions, our engineering teams, and our product roadmap.
You'll own the end-to-end success of customer programs, from initial engagement through deployment and optimization. You'll need to go deep technically, build genuine relationships, and drive cross-functional teams toward outcomes that matter.
What You'll Do- Own customer program execution from kickoff to success metrics achievement
- Embed with customers to deeply understand their AI/ML workloads, infrastructure, and business objectives
- Coordinate cross-functional teams (engineering, product, sales, support) to unblock customer progress
- Translate customer pain points and requirements into actionable product feedback
- Build and maintain program roadmaps, track milestones, and proactively manage risks
- Serve as the customer's internal advocate while maintaining honest, trust-based external relationships
- Identify patterns across customer engagements that inform broader organizational priorities
- 10+ years in technical program management, solutions engineering, or customer-facing technical roles
- Hands-on experience with AI/ML workflows: training, fine-tuning, inference optimization
- Working knowledge of GPU infrastructure, cluster management, and performance tuning
- Track record of driving complex, multi-stakeholder programs to completion
- Strong technical communication—comfortable in a room with ML engineers and with executives
- Customer empathy and a genuine orientation toward their success
- Ability to influence without authority across organizational boundaries
- Comfort with ambiguity; you define the path when one doesn't exist
- Experience with large-scale distributed training or inference systems
- Familiarity with ML frameworks (PyTorch, JAX) and optimization tools
- Background in datacenter infrastructure or cloud platforms
- Prior work in forward-deployed, professional services, or customer success engineering roles
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's “Responsible AI Policy” is available here.
This posting is for an existing vacancy.
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