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Company: Applied Industrial Technologies
Location: Saskatoon, SK, Canada
Career Level: Director
Industries: Manufacturing, Engineering, Aerospace

Description

Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in Achieving Superior Performance! This is what Applied Canada stands for. Applied® is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers. With over 50 facilities located across Canada and 650 Associates, Applied® supports the steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation industries, just to name a few. In addition, Applied provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services. 

Applied Industrial Technologies is an extensive network of industrial distribution and shop facilities located throughout Canada. We currently have an immediate opening for a full time General Manager, Shops – Saskatchewan, Manitoba, and Ontario. This role can be based in any major shop within the geographical region of the position;

  • Saskatoon, SK

  • Winnipeg, MB

  • Toronto (GTA), ON

The General Manager, Shops – AB & BC is responsible for providing leadership in the development and execution of the shop process and operations strategy in support of the overall business plan and the strategic direction of the company. Specifically, accountability of execution in the areas of customer service, operations management shop and field services sales, safety, quality and leadership of people within the shop network in Alberta and BC.

Roles and Responsibilities:

  • Sales & Operations Management

    • Oversee and optimize daily operations, including repair services, field services at customer sites, and assembly programs to ensure operational excellence and customer satisfaction.

    • Drive continuous improvement by analyzing and optimizing operational processes, enhancing shop efficiency and profitability while strengthening the Quality Management System to meet corporate and customer standards through proactive quality assurance planning.

    • Facilitate monthly collaboration meetings with key stakeholders across Technical Services, Distribution, and Strategic Accounts within the defined geographical territory.

    • Develop, review, and approve repair and field service proposals/quotations, ensuring alignment with customer requirements and profitability targets.

    • Review monthly shop expenses for accuracy and lead financial assessments.

    • Lead weekly production meetings to align teams, resolve bottlenecks, and ensure delivery targets are met.

    • Champion accountability in financial cycles, including budgeting, capital expenditures, and monthly financial and KPI reviews.

    • Ensure effective communication across teams and leadership to support alignment and transparency.

    • Prepare and present comprehensive monthly business reviews to evaluate and communicate shop performance and progress.

  • People Leadership, Development, Coaching and Mentoring

    • Inspire, lead, and support the Shop and Field Services management team in achieving strategic objectives through strong leadership and clear direction.

    • Ensure active participation and leadership in HR processes including performance goal setting, annual reviews, merit increases, and succession planning, talent development and recruiting activities.

    • Promote a collaborative and inclusive leadership style by setting ambitious goals and encouraging cohesive teamwork.

    • Identify, recommend, and justify training and development initiatives to foster continuous employee growth and professional development.

  • EHS

    • Champion EHS initiatives to ensure full compliance with all relevant legislation and corporate safety standards.

    • Regularly review key EHS KPIs and ensure policies, programs, and standards are consistently implemented and followed across all operations driving action and accountability as required

    • Facilitate regular safety meetings with shop employees to promote a culture of safety, awareness, and continuous improvement.

Work Experience:

We are looking for an individual with proven experience to strategically and tactically evaluate and implement comprehensive shop and quality system processes coupled with demonstrated capabilities on leading a geographically dispersed, multi shop team with the ability to drive accountability through managers in shop operations .  The ideal candidate must be a self-starter with a comprehensive knowledge of shop process both repair and field services, a demonstrated background of providing leadership and continuous improvement in a shop environment and the ability to drive culture change through various resources. 

The selected individual must have the ability to bring immediate credibility to the shop function through his/her performance, professional qualifications and leadership skills as well as project and demonstrate our core values.  Excellent interpersonal communication and presentation skills as well as proven organizational skills are required and a strong ability to collaborate with others.

Qualifications:

  • Qualified individual with 5-7 years experience in shop setting, with preference to shop management

  • Computer skills working with work order management systems and Microsoft Office programs. SAP Production knowledge is an asset.

  • A understanding of the products and services offered by Applied Industrial Technologies and the value brought to our customers, including Hydraulics, Pneumatics, Lubrication, Mechanical Power Transmission Products and Material Handling, and Fluid Conveyance

  • Proven ability to understand the potential service needs of customers

  • Self motivated and ability to work independently

  • Ability to mentor and lead team towards common goal

  • Well organized with great attention to detail and organizational abilities

You will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. Here is just some of what we have to offer:
 
•    Competitive compensation and bonus opportunities
•    Health, vision, and dental coverage, RRSP w/ company match
•    Paid vacation, sick time, and company holidays
•    Tuition reimbursement and opportunities for development
•     Company supported community involvement opportunities
 
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.


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