Description
About Arvum Senior Living
Arvum Senior Living proudly manages Assisted Living and Memory Care communities across 8 different states, representing over 2,000 units throughout the Gulf Coast and Midwest region. Rooted in our Pillars of Excellence, Arvum creates purpose-driven environments where seniors are supported with compassion and where Team Members find meaningful work, strong culture, and continuous opportunities to grow.
As part of one of the largest senior living organizations in the country, Arvum communities have earned Great Place to Work® certifications from 2022–2026. At Arvum, your purpose and your growth are important to us. We continually aspire and invest in learning and development opportunities that support our team members' professional growth, ensuring every Team Member can build a rewarding and enriching career.
Responsibilities:
- Assist the Director by overseeing the operations of the dining room, including the supervision and assistance of dining services' Team Members.
- Maintain a customer focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers.
- Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met.
- Prepare schedules and assigning tasks to wait staff, including assigning of tables and closing duties;
- Ensure uniform and personal appearances meets standards, customer service, and proper food handling techniques;
- Trains wait staff on all operating procedures and menu education.
- Ensures efficient operating within budgeted guidelines.
- Promotes customer engagement activities and interacts with residents during meal times to monitor resident satisfaction or concerns about food service and develops plans to address as appropriate.
- Facilitate highest quality and safety practices in all Food & Beverage sanitation standards and service to the residents in the dining room.
- Maintains sanitation and control standards in the dining room and wait stations.
- Ensures standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by food service dining team.
- Operates in compliance with State and federal government laws.
- Monitors and evaluates food quality for presentation, temperature and serving portion size. Provides leadership and communicates with food kitchen personnel for adjustments and shares resident feedback.
- Monitors and evaluates table service adequacy for timing, etiquette and thoroughness; provides service hospitality training and adjustments as appropriate.
- Monitors and adjusts resident's accounts for meal and charge accuracy.
- Ensures floor charts and tables are set up correctly.
- Assists servers as needed with table service.
- Records and tracks daily sales transactions.
- Assists with ordering in specific assigned areas.
Qualifications:
- High school diploma or equivalent.
- Two (2) years' experience in fine dining.
- Dining Room Supervisory experience preferred.
- Must be able to work a flexible schedule including nights and weekends.
- Excellent communication, organization and customer service skills.
- Must have food manager course completed
Apply on company website