Description
JOB PURPOSE & MISSION
Responsible for the development, supervision and coordination of all activities of pharmacy services including procuring, manufacturing, compounding, packaging, dispensing, ordering, distributing, disposition, use, and administering of all medications, biologicals, chemicals and the use of medication related devices. Responsible for strategic planning, direction and overall accountability all Pharmacy Services. Independently makes decisions that could seriously affect the overall division and/or GHS System's financial and performance objectives and strategic results. Actively participates in committees responsible for establishing medication related policies and procedures. Develops and is accountable for department budget. Direct reports include managers, supervisors and staff employees including responsibility for performance reviews, hiring, disciplinary actions and terminations. Performs job for the age population served, as defined in the department's scope of service.
Essential Job Functions include, but are not limited to:
- Demonstrates effectiveness in planning and setting objectives for the department(s) or areas of responsibility.
- Develops goals and objectives in consultation with management to ensure consistency with the GHS philosophy.
- Determines measurable checkpoints for various projects and expected variations.
- Examines alternative methods of providing services in order to reduce operating costs.
- Forecasts and anticipates staffing needs to accommodate market/seasonal changes.
- Demonstrates effectiveness in maintaining an organized department (s) or areas of responsibility to ensure efficiency, accuracy of work, and information flow.
- Monitors departmental or areas of responsibility operations and implements corrective actions as required.
- Coordinates a wide variety of administrative, fiscal, and technical activities to ensure the efficient operation of the department(s) or areas of responsibility.
- Effectively utilizes available staff to maximize the effectiveness of the work performed.
- Organizes, directs and participates in the compilation and analysis of department(s) or areas of responsibility data.
- Conducts performance and competency evaluations on staff to include where applicable high-risk activities such as the compounding of hazardous medications, pharmacy based prescriptive activities and pharmaceutical care for high-risk patients.
- Continually demonstrates effectiveness in the direction of departmental activities.
- Implements policies and procedures necessary to achieve department(s) or areas of responsibility objectives.
- Uses quantitative measures to assess the performance and productivity of the department (s) or areas of responsibility.
- Establishes and maintains effective working relationships with management and other departments.
- Maintains an effective performance improvement program.
- Develops programs to improve departmental or areas of responsibility communications.
- Demonstrates effectiveness in controlling the operations of the department(s) or areas of responsibility.
- Delegates authority to supervisory and department(s) or areas of responsibility staff members.
- Provides direction and policy interpretation to managers.
- Encourages staff participation and communication in decision-making.
- Exhibits responsiveness to others in the organization at all levels.
- Assures that applicable accreditation standards and governmental regulations for areas of responsibility are continually met.
- Demonstrates effectiveness in managing and directing Pharmacy Services operations.
- Analyzes services to determine means of improving efficiency, quality and cost effectiveness.
- Effectively plans the scope, emphasis and objectives of Pharmacy services.
- Effectively organizes the Pharmacy's operating systems.
- Effectively measures the performance and productivity of the department by means of quantitative profiling of factors such as procedures, and staff utilization.
- Investigates and studies trends and developments in Pharmacy practices and techniques.
- Demonstrates effectiveness in coordinating the Pharmacy service role and its relationship to other departments in the hospital as well as the medical staff.
- Actively participates in committees responsible for establishing medication related policies and procedures.
- Demonstrates effectiveness in participating in the short- and long-term planning for Pharmacy Services.
- Develops goals and objectives in consultation with Administration.
- Participates in space utilization/consolidation studies and analysis.
- Develops recommended plans to maximize operational efficiencies.
- Demonstrates good planning in anticipating the replacement needs of Pharmacy equipment.
- Performs all other duties as assigned.
JOB REQUIREMENTS
Experience
Required – none
Preferred – 5 years of supervisory level experience in Pharmacy services
Education
Required – none
Certifications & Licensure
Required – Maintains current pharmacist license in Louisiana
Special Skills or Knowledge
Required – Ensures applicable CE records and licensure are maintained in department files. Knowledge of budget preparation and monitoring, and accreditation requirements.
HIPAA & SAFETY REQUIREMENTS
HIPAA - Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: Medical records without limitation both paper and electronic, employee health records, patient demographics, lab and radiology results, patient information related to surgery or appointment schedules, patient financial information, patient billing 3rd party, patient related complaints, information related to patient location, patients religious beliefs, and/or employee health records and prescriptions.
SAFETY - Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: Incident reporting, handling of wastes, sharps and linen, PPE, exposure control plans, hand washing, environment of care, and patient identification.
PERFORMANCE CRITERIA & STANDARDS
Everyday Excellence Values - Employee demonstrates the Everyday Excellence values in the day-to-day performance of their job.
- Demonstrates courtesy and caring to each other, patients and their family, physicians, and the community.
- Takes initiative in living our values and vital signs.
- Takes initiative in identifying customer needs before the customer asks.
- Participates in teamwork willingly and with enthusiasm.
- Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
- Keeps customers informed, answers customer questions and anticipates information needs of customers.
- Participates in Interdepartmental Rounding for the areas served.
Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines, and the GHS Corporate Compliance Guidelines.
- Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
- Maintains accurate and reliable patient/organizational records.
- Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.
Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.
- Sets goals and action plans to achieve objectives.
- Completes assignments following accepted procedures and practices, even when workloads and demands are high.
- Adheres to high moral principles of honesty, loyalty, sincerity, and fairness (integrity).
Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.
- Utilizes data to plan new products and services.
- Strives to continuously improve all aspects of the business operation through quality improvement initiatives.
- Assures the accuracy of data, work, or information and contributes ideas and suggestions to improve approaches, methodologies, and productivity.
- Utilizes data to implement clinical and operational redesign efforts.
- Willingly participates in organization and/or department quality initiatives.
Cost Management - Employee demonstrates effective cost management practices.
- Demonstrates effective time management to promote productivity and cost efficiency.
- Uses material goods wisely, is conscious of the environment and is accountable for prudent use of our talents and financial resources.
- Develops appropriate budget(s) for areas of responsibility.
- Effectively manages budget(s) and continually monitors key cost areas.
Leadership – Employee demonstrates effective leadership by developing standards of performance, determining areas of responsibility and accountability and delegating authority.
- Invites input from others and shares ownership and recognition.
- Inspires people by example and influences them to do and be their best.
- Inspires and encourages teamwork.
- Consistently executes applicable company policies, rules and regulations.
Operations Management – Employee demonstrates the ability to give clear and concise instructions as to assignment objectives and methods, and reviews results at all critical points.
- Establishes clear work objectives that prioritize and focus employee efforts.
- Staffs work area with appropriate numbers of qualified employees.
- Allocates and delegates work effectively to make efficient use of resources and employee capabilities.
Performance Management – Employee demonstrates an awareness of employees' development needs to improve work effectiveness, and insures that training and related programs are available to meet these needs.
- Provides opportunity for skill development for employees.
- Provides ongoing performance feedback to employees and takes corrective action when necessary.
- Completes and conducts performance appraisals by established review date.
Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.
- Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.
- Employee proactively reports errors, potential errors, injuries or potential injuries.
- Employee demonstrates departmental specific patient and employee safety standards at all times.
- Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.
Requirements
Preferred – 5 years of supervisory level experience in Pharmacy services
Required – Maintains current pharmacist license in Louisiana
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