Associate Director of Access Services Job Listing at Bellevue College in Bellevue, WA (Job ID 14330)

Description

Position Summary  

The Associate Director of Access Services supervises and the Disability Resource Center¿s Access and Front Desk Teams and oversees all aspects of intake and access meetings. This role provides necessary leadership and ensures students with disabilities move through the intake and access meeting process smoothly to reduce and mitigate disability barriers. This position also ensures both teams are accurately following procedures, provides leadership and direction in consultation with the Director on procedure and makes decisions based on awareness of the ADA and Section 504 as they apply to higher education. This position carries a caseload and works directly with students to identify appropriate accommodations to mitigate disability barriers. 

Pay, Benefits & Work Schedule  

Position Salary Range: $70,037/year - $98,052/year

The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Typically, new hires start no higher than $77,041/year based on Bellevue College Exempt salary schedule.

We offer comprehensive compensation package with salary and benefits as the main components. Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.

The employee is scheduled to work 40 hours per workweek. This position is exempt from the overtime provisions of the Fair Labor Standards Act, which means that you are not eligible for overtime pay. 

About The College  

Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.

For more information, visit BC Facts at a Glance @ Bellevue College.

About the Department  

The Disability Resource Center provides disability accommodations to disabled students according to federal and state law. This ensures that disabled students have equal access to all of the services and benefits of education at Bellevue College. The Disability Resource Center reports to the Dean of Student Support in the Student Affairs division.

The program serves as a reference for Bellevue College faculty and staff, offering information and training in disability, disability justice related issues, and promoting inclusion in academics, the workplace, and in the community.

Essential Functions  

Leadership and Supervision of Access Specialist and Front Desk Teams  

• Directly supervise Full time staff positions which currently include: Mental Health Access Specialist, Assistive Technology Access Specialist, Program Manager, Front Desk Program Assistant, and Front Desk/ Testing Program Assistant
• Provide daily feedback to direct reports, have regular check ins, provide formal evaluations yearly
• Manage all job descriptions, task lists, evaluations and other relevant employee documents for team
• Provide team leadership for the Access Specialist Team; be the subject matter expert for Access Meetings for the team
• Develop and maintain Access Specialist training plan and ongoing Professional Development for all Access Specialists
• Provide team leadership for the Front Desk team, manage all supervision and aspects of student intake process.
• Hold Access Specialist team meetings
• Hold Front Desk team meetings
• Ensure effective communication between Accommodations team, Front Desk Team and Access Specialist team
• Bring issues, ideas and innovative practice ideas from Access Specialist team and Front Desk team to director for consideration
• Assist Director in implementation and assessment of new procedures and practices
• Assume all responsibilities of the Director in the Director¿s absence

Access Meetings and Case Management

• Meet with students with a wide variety of disabilities and access barriers to determine accommodations
• Determine reasonable accommodations utilizing student self-report, professional judgement, and medical or educational records
• Appropriately document all student interactions in the MyDRC/ Accessible Information Management database
• Communicate with students regarding their accommodations, the accommodation request process, and the procedures for using accommodations
• Communicate with faculty regarding appropriate implementation of accommodations in the classroom
• Resolve accommodation issues between students and faculty and consult with the Director when appropriate
• Refer students to other campus resources using a warm handoff method
• Communicate with Conduct Officer, TIX office, CARE Team, Student Support Dean, and others regarding student situations when appropriate

Outreach and Classroom Presentations

• Work directly with Welcome Center staff to ensure information about the DRC is accurate; present to any groups requesting Disability Services specific information on tours, etc.
• Work with Running Start/ High School Programs staff to ensure information about the DRC is included in information sessions and is accurate
• Present to classes when faculty request; ensure faculty are aware of the potential for classroom presentations
• Staff and serve as a DRC representative for campus Discovery Days and other events for recruitment; ensure materials are updated and accurate

Collaboration with other student services/ campus resources

• Build and maintain collaborations and connections with Occupational Life Skills, Neurodiversity Navigators, Basic and Transitional Studies, Stem to Stern, and other educational programs to ensure smooth referrals to and from the DRC
• Attend CARE Team in absence of Director and/or Mental Health Access Specialist and as needed
• Attend DRC/TIX meetings in absence of Director and/or Mental Health Access Specialist and as needed
• Perform other duties as assigned

Minimum Qualifications  

• Master's degree in higher education, social work, human services, psychology, disability services, disability studies or related degree or equivalent employment experience. Any combination of relevant education and/or experience may be substituted for the educational requirement on a year-for-year basis
• Three (3) or more years experience determining and providing accommodations in a higher education environment
• Five (5) or more years experience working with disabled people
• One (1) or more years experience supervising employees
• Understanding of Federal and State disability laws and policy related to higher education e.g. Section 504 of Rehabilitation Act of 1973, Americans with Disabilities Act of 1990, ADA Amendments Act of 2008, Fair Housing Act, settled and current case law, Office for Civil Rights decisions and settlements, Washington Administrative Code, etc.)
• Effective verbal and written communication skills
• Effective organization skills
• Demonstrated ability to work effectively with students, staff, and faculty from diverse backgrounds
• Demonstrated ability to use Microsoft Word, Excel, PowerPoint and Outlook
• Demonstrated ability to use computer for data entry, web applications, searching the internet, and troubleshooting basic computer issues

Preferred Qualifications  

• Understanding of disability from a social model, social justice model, and or Disability Justice perspective
• Experience working with Neurodivergent students or clients
• Experience working with students or clients with mental health disabilities
• Experience providing outreach or trainings related to disability services, Disability Justice, the Social Model of Disability or similar

Conditions of Employment  

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.

Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

Sexual Misconduct and Background Check:

Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.

Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.

Reference Check:

Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties. 

Other Information  

• This position is NOT eligible for relocation allowance.
• This position is NOT eligible for sponsorship for employment-based visa.

How To Apply  

Application deadline has been extended to 10/31/2024. Applications received by 10/31/24 will be given full consideration. Applications received after that date may be considered until the position is filled.

All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional documents will not be reviewed.) Please review Application Tips before applying. Current Bellevue College employees should apply the position through Employee Self Service.

Required application materials:   

• Attach a Cover Letter (min 1 pg., max 2 pgs.)
• Attach a Resume
• Attach a Diversity Statement (min 1 pg., max 2 pgs.) that addresses the following: Describe and provide specific examples of how your educational and/or professional experiences, background or philosophy demonstrate your commitment to diversity and equity, and how these prepare you to contribute to Bellevue College
• Complete Job Questionnaires if applicable

Contact: 

If you have questions with regards to the application or the hiring process, please contact Office of Human Resources at 425-564-2274 or email to jobs@bellevuecollege.edu.

EEO Statement  

Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at www.bellevuecollege.edu/policies/. The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126. 

Applicants with disabilities who require assistance with the recruitment process may contact hraccommodations@bellevuecollege.edu. 

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