Program Specialist 2, High School Program Job Listing at Bellevue College in Bellevue, WA (Job ID 14464)

Description

Position Summary  

The overall focus of this position is to support Bellevue College in the High School program (CHS), a concurrent enrollment program for high school students. The position is expected to become well acquainted with the National Alliance of Concurrent Enrollment Partnerships (NACEP) program standards and requires the ability to work in accordance with NACEP and college rules, policies and regulations. The Program Specialist works under the general direction of the Director of College in the High School and collaborates extensively with the Program Specialist 3 in the department in carrying out the work of the program. The position advises program participants, parents, staff, faculty, and the public regarding program content, policies and procedures; coordinates meetings and events; coordinates with other staff and programs in the Center for High School programs; establishes and maintains accurate records and files; and performs other duties as assigned.

The Center for High School Programs (CHSP) department at Bellevue College serves as the central hub for K-12 partnerships, dedicated to creating accessible pathways for high school students to engage in college-level learning. The department oversees Career Education Options (CEO), Running Start (RS), Career and Technical Education (CTE) Dual Credit, and College in the High School (CHS). CEO re-engages young adults who have left high school, allowing them to complete high school while earning college credits. Running Start offers high school juniors and seniors the opportunity to earn both high school and college credits simultaneously. CTE Dual Credit enables students to gain college credit for career-focused courses completed in high school, supporting career readiness. College in the High School allows students to take college-level courses at their high school, earning both high school and college credit in a familiar environment. Through strong partnerships with local school districts and community organizations, High School Programs promote equitable access to higher education and career pathways, preparing students for successful transitions to college and beyond.

Pay, Benefits & Work Schedule  

Position Salary Range: $45,900/year - $61,296/year

The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Individuals newly hired to Classified position are placed in a salary range based on the WPEA Collective Bargaining Agreement.

We offer comprehensive compensation package with salary and benefits as the main components. Competitive salary is within the Range stated above, and commensurate with qualifications and experience. Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.

The employee is scheduled to work 40 hours per workweek. This is a Classified, overtime eligible position and represented by the Washington Public Employee Association of Higher Education (WPEA-HE).

About The College  

Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.

For more information, visit BC Facts at a Glance @ Bellevue College.

About the Department  

The Center for High School Programs is a self-funded program that supports the mission of Bellevue College by providing high quality, needs-based and accessible services, which support student access to and completion of educational opportunities that advance pluralism, inclusion, and global awareness. The department is comprised of trained and experienced professionals who work directly with Bellevue College students to meet educational and career goals.

Academic Advising provides complex comprehensive and timely service and information for students, parents, high schools, school districts, faculty, and other staff related to and in support of transfer and professional/technical academic programs.

Essential Functions  

Student Support and Advising

• Respond to student queries in a timely fashion.
• Answer email and phone calls.
• Meet with students in one-on-one and group settings to help them apply to Bellevue College (BC) and enroll in classes.
• Provide information about the CHS program.
• Help students troubleshoot issues with ctcLink and other BC systems.
• Advise students by answering student questions about entering BC after high school or about transferring CHS credits.
• Create web resources for students.
• Make referrals to other BC resources when appropriate.

Instructor Support and Program Compliance 

• Conduct orientations and information sessions for new CHS teachers and high school counselors, provide accurate information and advice to program participants, students, staff, faculty, and the public on program policies, rules and procedures.
• Communicate regularly with CHS instructors in a professional and timely manner; refer CHS to Bellevue College Faculty Coordinators as appropriate; help CHS instructors understand and navigate NACEP and BC policies and procedures.
• Help new instructors complete onboarding paperwork, navigate human resources processes and gain access to ctcLink and other college systems.
• Work with Faculty Coordinators to gather syllabi, assessments, and other evidence from CHS instructors to demonstrate compliance with NACEP standards.
• Process and track paperwork for CHS instructor stipends.

Program administration and Data Management

• Update College in the High School website.
• Maintain College in the High School SharePoint folders for CHS Faculty Coordinator forms, CHS instructor documents, and other records needed by the program.
• Collect, track, monitor, organize and maintain program data.
• Coordinate with Academic Operations staff to ensure the CHS classes are built correctly.

Other

• Perform other duties as assigned.

Minimum Qualifications  

• Associate's degree. Any combination of relevant education and/or experience may be substituted for the educational requirement on a year-for-year basis.
• Two (2) or more years full-time experience, or equivalent part-time experience, working in program coordination, student services or administrative support in a higher education setting or other program coordination or administrative support positions.
• One (1) year demonstrated experience working in a customer service setting with the public both on the phone and in-person.
• Demonstrated ability to communicate effectively (verbal and written).
• Demonstrated ability to perform intermediate functions related to Microsoft Word, Excel, database program, , Outlook, and Teams.
• Demonstrated experience in resolving customer service issues.
• Demonstrated experience working with diverse colleagues and/or students in a collaborative and inclusive environment.
• Demonstrated ability to understand and interpret detailed information and troubleshoot and problem solve issues with attention to detail.
• Demonstrated ability to think critically, be proactive, meet deadlines and prioritize time-sensitive work.

Preferred Qualifications  

• Bachelor's degree.
• Experience with dual enrollment programs.

Conditions of Employment  

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.

Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

Sexual Misconduct and Background Check:

Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.

Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.

Reference Check:

Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties. 

Other Information  

• This position is NOT eligible for relocation allowance.
• This position is NOT eligible for sponsorship for employment-based visa.

How To Apply  

Applications received by 12/09/2024 will be given full consideration. Applications received after that date may be considered until the position is filled. 

All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional will not be reviewed.) Please review Application Tips before applying. Current Bellevue College employees should apply the position through Employee Self Service.

Required application materials:   

• Attach a Cover Letter (min 1 pg., max 2 pgs.)
• Attach a Resume
• Attach a Diversity Statement (min 1 pg., max 2 pgs.) that addresses the following: Please provide specific examples of how your educational and/or professional experiences, demonstrate your commitment to diversity and equity
• Complete the Job Questionnaires if applicable

Contact: 
If you have questions with regards to the application or the hiring process, please contact Office of Human Resources at 425-564-2274 or email to jobs@bellevuecollege.edu.

EEO Statement  

Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at www.bellevuecollege.edu/policies/. The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126. 

Applicants with disabilities who require assistance with the recruitment process may contact hraccommodations@bellevuecollege.edu .

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