Veterans Outreach and Support Specialist (Project) Job Listing at Bellevue College in Bellevue, WA (Job ID 14465)

Description

Position Summary  

The Veterans Outreach and Support Specialist works within the Veterans Resource Center (VRC) at Bellevue College. This position supports the mission of the college by providing high-quality, flexible, and accessible services that promote student access to educational opportunities, while advancing pluralism, inclusion, and global awareness.
Reporting to the Director of Veterans Services, the Veterans Outreach and Support Specialist is responsible for coordinating outreach, intake, and onboarding military-affiliated students into Bellevue College. The specialist will collaborate independently with other VRC and Worker Retraining staff to offer student support and guide students through educational navigation, particularly for those participating in state and VA programs.

Key duties include:

• Conduct outreach to prospective military-affiliated students.
• Organize events, workshops, and other programs regularly.
• Assist military-affiliated students with applications for BC admissions, VA benefits, worker retraining, and financial aid.
• Assess student needs and provide guidance on available federal, state, local, and campus resources.
• Help students navigate the college system and identifying barriers to their success.

This position plays a vital role in helping veterans and military-affiliated students successfully transition to and thrive in the Bellevue College community.

Pay, Benefits & Work Schedule  

Position Salary Range: $45,900/year - $61,296/year

The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Individuals newly hired to Classified position are placed in a salary range based on the WPEA Collective Bargaining Agreement.

We offer comprehensive compensation package with salary and benefits as the main components. Competitive salary is within the Range stated above, and commensurate with qualifications and experience. Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.

The employee is scheduled to work 40 hours per workweek. This is a project Classified, overtime eligible position and represented by the Washington Public Employee Association of Higher Education (WPEA-HE).

About The College  

Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.

For more information, visit BC Facts at a Glance @ Bellevue College.

About the Department  

The Veterans Resource Center (VRC) is a one-stop resource hub for Veteran students at Bellevue College. In partnership with on-campus and community agencies, the VRC supports students with financial, social and academic resources to ensure students¿ academic success. The VRC is part of the Student Support Unit at Bellevue College, which includes Multicultural Services, Disability Resource Center, Advising, Counseling, TRiO, Early Alert and the Benefits Hub.

Essential Functions  

Outreach, Intake, and Processing of New/Prospective Students

• Monitor admissions applications for students with veteran benefits, to gather list of prospective students to reach out to.
• Communicating with newly admitted veterans and family members to assist in processing VA benefits with the VRC.
• Aid military-affiliated students with application processes, including, but not limited to, admissions applications, VA benefit applications, Worker Retraining applications, and financial aid applications.
• Conduct new student orientations.
• Assist military-affiliated students with completing, locating and providing requisite paperwork for VRC and Worker Retraining benefits.

Event programming

• Coordinate regular events, workshops, and other programming in the VRC. These include celebrating military birthdays, Veterans Day, Memorial Day, resource workshops etc.
• Manage the necessary activities associated with planning, hosting, and advertising events in the VRC such as planning room reservations, and catering.

VRC Office Management

• Monitor VRC and ensure a safe, inviting location for military-affiliated students.
• Assist Director of Veterans Services in the management of the VRC.
• Maintain VRC area, including regular cleaning, straightening, and stocking of supplies.
• Answer student questions.

Other Duties

• Perform other duties as assigned.

Minimum Qualifications  

• Bachelor's degree in a field related to education or project management. Relevant work experience may be substituted for the education requirement on a year-for-year basis.
• One (1) year of professional experience in a customer service or students services role.
• Demonstrated experience and proficiency using student information systems.
• Demonstrated ability to create systems for tracking and reporting outreach activities and enrollment data.
• Intermediate skills in Microsoft Office.
• Effective written and verbal communication skills; listening and problem-solving skills.
• Demonstrated ability to effectively work independently.
• Demonstrated experience working in a collaborative team environment with diverse employees and students.

Preferred Qualifications  

• Two (2) years¿ of experience supporting veterans and/or other military-affiliated students.
• Experience at a Community and/or Technical College in student services, workforce education, or veteran services.
• Demonstrated experience creating, organizing and presenting workshops tailored to meet the unique needs of the military-affiliated population.
• Demonstrated knowledge of financial aid processes.

Conditions of Employment  

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.

Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

Sexual Misconduct and Background Check:

Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.

Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.

Reference Check:

Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties. 

Other Information  

• This position is NOT eligible for relocation allowance.
• This position is NOT eligible for sponsorship for employment-based visa.

How To Apply  

Applications received by 12/09/2024 will be given full consideration. Applications received after that date may be considered until the position is filled. 

All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional will not be reviewed.) Please review Application Tips before applying. Current Bellevue College employees should apply the position through Employee Self Service.

Required application materials:   

• Attach a Cover Letter (min 1 pg., max 2 pgs.)
• Attach a Resume
• Attach a Diversity Statement (min 1 pg., max 2 pgs.) that addresses the following: Please provide specific examples of how your educational and/or professional experiences, demonstrate your commitment to diversity and equity
• Complete the Job Questionnaires if applicable

Contact: 
If you have questions with regards to the application or the hiring process, please contact Office of Human Resources at 425-564-2274 or email to jobs@bellevuecollege.edu.

EEO Statement  

Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at www.bellevuecollege.edu/policies/. The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126. 

Applicants with disabilities who require assistance with the recruitment process may contact hraccommodations@bellevuecollege.edu .

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