Description
PURPOSE OF THIS POSITION
The purpose of this position is to coordinate transportation activities under the direction of the department Supervisor. This position is designed to support the patient care teams by doing duties related to environmental, light maintenance and transporting patients, charts, specimens, equipment, and supplies efficiently throughout the hospital complex.
JOB DUTIES/RESPONSIBILITIES
Duty 1: Provides training and orientation for all new staff members. Directs and coordinates activities of transport personnel, evaluates performance and addresses any performance related issues with assistance from the supervisor. Assists in assuring staff compliance to hospital and department policies and procedures.
Duty 2: Performs duties of transporting patients and equipment to and from the various patient services departments
Duty 3: Maximizes and utilizes the transporting software to accurately complete jobs.
Duty 4: Initiates and accurately completes records and reports, including safety and equipment checklists and itinerary reports. Able to accurately interpret report data generated through the transporting software.
Duty 5: Consistently displays a caring and professional attitude toward patient and family members during transportation. Maintains patient and family confidentiality
Duty 6: Consistently ascertains the need for oxygen and other equipment for the need of transporting a patient.
Duty 7: Demonstrates an understanding of the patient services departments and their general functions
Duty 8: Demonstrates use of good judgment in potential problem situations. Seeks guidance and direction as necessary for successful completion of assignments when problems arise. Reports problems to Supervisor.
Duty 9: Maintains a safe and clean environment for patients and staff. Assures equipment is properly maintained.
Duty 10: Demonstrates initiative and creativity to continuously improve services, departmental and interdepartmental processes, and any other activities that affect quality.
Duty 11: Provides direction and guidance to the mail room and courier operations in the absence of the Supervisor of Logistics.
REQUIRED QUALIFICATIONS
High school graduate or equivalent desirable
CPR Responder (hands-only CPR) within 30 days of hire
Ability to work well within a team environment; by accepting and offering honest and constructive feedback; by supporting team goals and encouraging other team members; and by collaborating with patient care team members to consolidate work, solve problems, create new methods and /or reduce costs
Ability to be self-directed in executing responsibilities within a team structure
Ability to take initiative to contribute beyond the scope of formal duties (i.e. suggesting innovative ideas and providing feedback on a team's direction).
Shows flexibility/adaptability in meeting environmental constraints and demands placed on services.
Ability to stand/walk for extended periods of time, frequent pushing, pulling and lifting of patients, cleaning equipment, and materials
Positive service-oriented interpersonal and communication skills required.
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Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status and interpret the appropriate information needed to identify each patient's requirements relative to their age-specific needs and to provide the care needed as described in the area's policies and procedures.
PREFERRED QUALIFICATIONS
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Experience in health care or public contact desirable
PHYSICAL DEMANDS
Requires a full range of body motion with continuous activity in walking, lifting, bending, squatting, kneeling and standing. This position requires an individual to lift 50 pounds occasionally, 35 pounds frequently, and push patients in wheelchairs (100-350 lbs). Must be able to reach work above the shoulders. Associate must have good eye/hand coordination to push, pull and perform simple grasping tasks and fine manipulation. Associate must have excellent verbal skills to interview patients. This position requires corrected vision and hearing in the normal range. Associate must have excellent verbal skills.
***This position is classified “at risk” for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.)
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