Dispatcher Job Listing at Blarney Castle Oil in Alma, MI (Job ID 2025-16525)

Description

DISPATCHER

Fulltime Position

With a competative benefit package!

Who is Blarney Castle Oil Co.: We're the heart of retail Convenience Store operations in Michigan and the largest petroleum distributor in the midwest! We're family-owned and have grown up in Michigan since our founding in 1933. Today we're delighted to have over 1,700 smart, experienced and fun team members across the state, each impacting and helping to drive our business forward.

Benefits: Our team members enjoy insurances including Medical & Prescription plan coverages, FSA/HSA, Dental, Vision, Short & Long Term Disability, Life Insurances, Hospitalization, Accident and Critical Illness. We also offer PTO, Tuition Assistance Programs, 401(k) with company matching up to 3%, Employee Assistance Plan, Identity Theft Protection, and Home Heating Discounts.

JOB PURPOSE:  

The Dispatcher is responsible for scheduling fuel deliveries and insure that optimal levels of fuel inventories are maintained at company stores and Dealer accounts. Schedules work for company transport drivers, maximizes truck revenue and supports the driver team while on duty. Tracks company trucks and trailers and directs drivers to drop off equipment for scheduled and/or emergency maintenance.

Job Specific Details:

Blarney Castle's dispatch is centralized in Bear Lake, but we will consider candidates who are able to work in any local branch office – including Traverse City, Cheboygan, Alpena, Scottville, and Mesick.

Training will take place at the Bear Lake Service Center, with a standard 8-4p schedule. Once trained, the schedule will change. Night and weekend availability is required.

KNOWLEDGE AND EXPERIENCE: 

1. High School diploma / GED required
2. Associate degree or some post-secondary education preferred
3. Ability to multi-task is essential
4. Knowledge of Microsoft Excel preferred
5. Prior experience in fuel dispatch is preferred
6. Prior experience in logistics, scheduling, or trucking is preferred
7. Must possess strong interpersonal skills
8. Strong written and verbal communication skills required
9. The ability to work with a team or individually

ESSENTIAL DUTIES:

1. Schedule loads while utilizing and maximizing available driver hours
2. Identify priorities; utilize available resources effectively to meet these priorities; anticipate change and/or problems and reallocate resources when necessary
3. Make safety conscious decisions
4. Ensure compliance with all regulations, policies and procedures
5. Provide feedback to management on service and safety issues
6. Adjust forecasted loads based on sales demand and market trends
7. Confidently make good decisions under time pressure
8. Make quick decisions based on simple equations or deductive reasoning
9. Communicate effectively with customers and drivers providing concise instruction or information when requested
10. Use effective listening skills to collect required information or to identify potential problems / warning signs. Escalate information when necessary
11. Develop relationships with customers and drivers; utilize relationships to influence others and gain willing cooperation
12. Other duties as assigned