Description
Job Title
Department Manager
Job Overview
The primary function of the department manager is to directly manage the day-to-day operations of the department and staff according to company guidelines, while ensuring all deadlines are met. This role will oversee the safe movement of all goods. The department manager must be able to adjust and adapt to the changing job priorities and requirements while maintaining a safe and healthy workplace. In this position you must have open communication between all departments and direct reports to maintain a consistent workflow while adhering to all policies and procedures. Other responsibilities include:
- Monitoring the daily operations – implement and enforce the warehouse operational policies and procedures for the department and other operational areas as business dictates; recommend, when necessary, changes in procedures
- Having a cross functional understanding of all areas of the facility
- Continuous review of department structure and personnel changes are needed to ensure optimum utilization of staff
- Manage the staffing by hitting targeted goals, effective recruitment, training and development of all employees
- Partner with assistant managers to ensure they work with their teams to:
- Write performance reviews to foster continuous learning, growth and development
- Review daily payroll hours
- Support associate discipline in partnership with HR when counseling employees
- Keep the staff informed of current events and provide updates on department and company initiatives by conducting frequent team meetings
- Monitor department work productivity, through daily/weekly reports and recommend any improvements or changes to increase safety, work morale and work efficiency through motivation and encouragement
- Connect with all partners within the supply chain – delivery, inventory control, stores, merchandising, HR, LP and others as required to support an efficient operation
- Meet customer commitments by focusing on quality and accuracy – minimizing damage of product
- Counsels' employees on job opportunities, which will enhance their warehouse development and keep staff informed about current events, problems or changes within the department or company as a whole
- Oversee work organized by assistant department managers and leads
- Brief staff through periodic or one-on-one meetings
- On occasion or when necessary, assist in practical “hands-on” work to maintain moral and make sure work is accomplished in a timely manner
- Drive a culture of safety by following all safety policies and ensuring the team maintains the housekeeping standards by providing a clean, safe and organized work environment
- Being committed to support the business as needed through being able to work flexible hours, including holidays/weekends as well as performing additional duties as assigned
What You'll Bring to Bob's
At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!
Key Skills for Success
To excel in this role, you will need to demonstrate strengths in the following skill areas:
Core Competencies & Expertise
- Multi-tasking in a fast-paced warehouse environment and strong organizational skills.
- Focused on executing the tasks assigned by management effectively prioritizing objectives.
- Excellent critical thinking skills with the ability to analyze data, identify trends and create solutions to solve problems.
- Effective computer skills including experience in using a warehouse management system (WMS) – preferably SAP, as well as Microsoft Outlook, Word and Excel.
- Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position
Who We Are
At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.
Compensation
- Starting annual salary of $75,000 - $85,000 (based on experience) + bonus potential.
Benefits & Perks
- Competitive Medical, Dental, and Vision Insurance
- Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
- 401(k) Profit Sharing Plan with a generous company match
- Pet Insurance and employer-paid Life Insurance options
- Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
- Employee Discount starting on Day 1, plus exclusive partner discounts
- And so much more!
Our Culture & Core Values
At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!
Minimum Qualifications
- Minimum 2 years of management experience in a warehouse environment.
- Understanding of supply chain and distribution center operations.
- Experience in using a warehouse management system (WMS) – preferably SAP, as well as Microsoft Outlook, Word and Excel.
- Bilingual (Spanish/English) preferred.
- Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
- Must be at least 18 years old to be considered for employment with Bob's.
Physical Demands
- Able to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, push and handle and move items weighing up to 50 lbs without assistance.
- Ability to move throughout all areas of the distribution center.
- Move objects up to 250 lbs. with or without reasonable accommodations
- Stand and walk continuously to perform job functions.
- Standing, walking, lifting, and arranging product: 80%
- Sitting, desk and phone work: 20%
Diversity is a Core Value at Bob's
At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are.
We are committed to creating a place as diverse as the communities we serve.
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
$75,000 - $85,000 annual salary (based on experience) + bonus potential.
It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
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