Description
Join Cache Creek Casino Resort, Northern California's premier gaming and entertainment destination, set in the scenic Capay Valley just outside Sacramento and the San Francisco Bay Area.
Our success is built on the strength of our people. We believe that investing in learning, leadership, and professional growth creates exceptional experiences for our guests and lasting opportunities for our team members. Whether developing future leaders, driving innovation, or supporting organizational excellence, every team member plays an important role in shaping our continued success.
At the heart of it all are our shared R.I.C.H. values, Respect, Integrity, Commitment, and Humility, which guide how we work, lead, and care for our guests and team. These values are more than words; they are the foundation that enables us to deliver world-class service every day.
We're proud to have been recognized as a Great Place to Work, reflecting our commitment to creating an inclusive, engaging, and rewarding workplace where our team members can thrive. We also offer a competitive benefits package, including comprehensive affordable health coverage, a 401(k), tuition reimbursement, transportation options including a gas discount, and team member events designed to make you feel valued and supported throughout your career.
Be part of something meaningful and help shape the future at Cache Creek Casino Resort.
Summary
The Training & Development Manager leads and shapes Cache Creek Casino Resort's learning, talent development, and organizational effectiveness strategy by designing and delivering innovative programs that build capability, strengthen leadership, and drive business performance. Partners with leaders across the organization to identify development opportunities, align learning initiatives with strategic priorities, and foster a culture of continuous learning, growth, and accountability.
This position champions organizational change by developing and implementing high-impact training, leadership development, and performance improvement initiatives that enhance employee engagement, operational excellence, and workforce readiness. Leads cross-functional projects that improve the effectiveness of individuals, teams, and departments while supporting organizational transformation, increasing productivity, and preparing the workforce for future business needs.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Develops and implements the organization's learning and development strategy aligned with business goals.
Design and execute learning programs including, but not limited to performance improvement, organizational and leadership development, change management and competency development.
Design, implement, oversee, and continuously improve employee training programs, including onboarding, safety, compliance, operational training, and professional development.
Build leadership development programs that strengthen frontline supervisors, mid-level managers, and senior leaders.
Regularly assess the effectiveness of training programs, using data-driven approaches to identify areas for improvement and implement changes as needed that address the diverse learning needs of employees at all levels.
Oversee the creation of engaging and relevant training materials, including e-learning modules, in-person workshops, and other instructional resources.
Collaborate with other internal stakeholders to identify skill gaps and development opportunities, and develop targeted training solutions to address them.
Conduct periodic organizational training needs assessments with management staff and employees to determine short and long-term organizational training needs.
Build organizational readiness and capacity through staff development, retention, engagement strategies and succession planning.
Partner with Executive Leadership and Management to identify high-potential employees and support their professional development and advancement through targeted learning and development opportunities.
Support change management efforts through impact analysis, key stakeholder identification, and communication planning.
Research and analyze training programs and other training materials and resources available on the market or offered by other agencies; and assist in customizing them to meet company specifications.
Identify, coordinate with, manage, and evaluate appropriate external training sources and programs with outside vendors, consultants, and instructors to supplement in-house training.
Select, negotiate, monitor, and manage training contracts to ensure services provided meet organizational standards, and serve as a liaison with training consortiums.
Monitor and control expenditures to ensure the accomplishment of objectives within an approved budget; manage resources and budgets to ensure the effective delivery of curriculum, programs, and processes; track all training and development programs against relevant schedule, budget and learning objectives; monitor and track training results and effectiveness; maintain training records and develop status reports on a regular basis.
Develop practices to collect metrics, monitor and analyze trends, risks and opportunities, and evaluate effectiveness of the process.
Direct and administer all aspects of an enterprise Learning Management System (LMS) to include system administration and configuration.
Maintains confidentiality of highly sensitive employee and organizational information.
Supervisory Responsibilities
Directly supervises employees within the Training & Development team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Bachelor's degree and five years related experience and/or training in Human Resources, Learning & Development, Organizational Development, Leadership Development, Project Management, or related area, including three (3) years supervising direct reports; or equivalent combination of education and experience. Must have experience working in large, complex, and diverse organizations.
Desired skills: Intellectual rigor, outstanding problem-solving skills, leadership, initiative, empathy, influence skills, process consulting, facilitation, program design and implementation, project management.
Age Requirements
Must be at least 21 years of age.
Computer Skills
Must have advanced knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint. Experience administering Learning Management Systems (LMS), Human Resources Information Systems (HRIS), virtual learning platforms, survey and evaluation tools, and reporting applications.
Language Skills
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations
Cache Creek Casino Tribal Gaming License.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of the job, the employee is occasionally exposed to secondhand tobacco smoke. The noise level in the work environment is usually moderate.
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