Business Services/Analyst Job Listing at City National Bank in Los Angeles, CA (Job ID 11142)

Description

BUSINESS SERVICES/ANALYST
WHAT IS THE OPPORTUNITY? System support for all department primary applications/systems and system interfaces. Responsible for all testing of system implementations, updates, and enhancements required for the department's operations units. Works Directly with Technical Support, Vendors, and user departments to resolve any processing issues or system outages.
WHAT WILL YOU DO?

• Monitor all Primary system and related interfaces ensuring a high degree of system availability.
• Perform system regression and integrated testing for all departmental system/ interface installs and updates.
• Operations Support. (Operational Functions/Processes, Technical Support, Research systems issues, Procedures)
• Serve as SME to other employees in the company regarding systems and processes for the operation.
• Work with Technical Support, Vendors, and colleagues in other areas of the bank to resolve any system issues/outages.
• Operational and system support for projects and initiatives impacting the operation.

WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*

• Bachelor's Degree OR Equivalent Experience
• 3+ years' payment operations experience at a Financial Institution

Additional Qualifications

• Strong operations/systems background
• Strong problem solving capabilities
• Good understanding of Internal Control and Compliance requirements
• Capable of making Independent decisions to address system Issues and outages referencing documented procedures and protocol.

WHAT'S IN IT FOR YOU? Compensation Starting base salary: $31.39 - $50.14 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.
ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

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