Process Analyst IV Job Listing at City National Bank in New York, NY (Job ID 114738)

Description

If you are hired to this position, you will be employed by Magnit Global. You will not be employed by City National Bank.

Position requires to be on site in either New York or Charlotte, NC.

The Opportunity

As a member of the Business Transformation team, the Process Analyst plays a key role in projects to prepare the business for the future mode of operations. Working under limited supervision and with a high level of autonomy, this individual will contribute to all phases of process migration and re-engineering projects, bringing an innovative spirit and analytical mind to complex systems and business problems. Extensive contact with internal customers is required to identify, research, and resolve problems.

The Responsibilities

• Work hands-on with internal customers and stakeholders to understand business policies, processes, controls, and procedures
• Gather process information through interviews, observations, surveys, and workshops
• Facilitate brainstorming sessions to identify opportunities for improvement
• Capture and analyze process data to identify problems and establish baseline metrics
• Propose recommendations for process improvement by leveraging principles from Lean and Six Sigma
• Document business and technical requirements for desired process solutions
• Facilitate and participate in user testing to ensure process solutions are accurate and stable
• Lead in preparing and delivering user training for process solutions
• Provide ongoing support for implemented solutions, including maintenance and enhancements

The Qualifications

• Knowledge of fundamental concepts, practices, and procedures of process improvement analysis
• Knowledge of fundamental concepts, practices, and procedures of business process management (BPM)
• Basic understanding of wealth management industry operations
• Core business competencies such as finance, management, accounting, operations, and marketing
• Skill in detailed documentation reviews to ensure quality and relevance
• Proficiency in business analysis tools, including Microsoft Office suite (Word, Excel, Visio, PowerPoint, and Outlook)
• Ability to translate process objectives into implementable process models
• Experience in developing instructional and procedural documentation/presentations
• Ability to prepare various reports, summaries, surveys, and written recommendations
• Capability to analyze a business function and derive a set of requirements to satisfy a general request
• Strong organizational and prioritization skills
• Flexibility in accepting and adapting to change
• Bachelor's degree and six (6) years of relevant work experience

This is the pay range that Magnit reasonably expects to pay for this position: $53.00/hour - $71.00/hour

Benefits: Medical, Dental, Vision, 401K