Small Business/Consumer Credit Officer II Job Listing at City National Bank in Los Angeles, CA (Job ID 11144)

Description

SMALL BUSINESS/CONSUMER CREDIT OFFICER II
WHAT IS THE OPPORTUNITY? This position is responsible for the end-to-end credit and compliance management process for Private Banking on retail credit products and services (i.e. Credit Cards, Credit Lines, Loans, etc.) for both consumer and small business clients. As the primary liaison between the Private Bankers and CNB's City Loan Center, ensures fast turnaround from time of new credit requests and renewals to booking and developing relationships with colleagues.
WHAT WILL YOU DO?

• Prepares the override recommendation credit decisions for commercial and consumer credit requests, as needed.
• Reports and monitors assigned portfolios using established performance measurement and monitoring tools.
• Reviews loan applications and financial packages for completion, addresses credit or regulatory issues, etc.
• Ensures credit originations, approvals, documentation, booking and fee collection are completed in an efficient and timely manner.
• Maintains quality through proactive monitoring and reporting on renewals, credit exceptions, past due documents and past due payments.
• Keeps current and knows the business, including products, policies, guidelines, procedures, and applicable regulatory compliance.
• Executes new processes, procedures and policy changes relating to portfolio management and support.
• Identifies and elevates opportunities for process improvements to facilitate fast and accurate response to colleagues.
• Monitors, reviews, and maintains REACT. Prepares reports and notifies Loan Administration Manager, Credit Manager, Private Banker or Underwriter when past due/coming due documentation obligations from clients is required. Ensures that all verification and reporting controls are in place to safeguard against regulatory violations.
• Reviews documentation in accordance with Bank policies and procedures and to facilitate closings with Private Client Advisor.
• May be assigned projects from time-to-time.
• Builds a strong and effective working relationship with Private Bankers and other bank credit partners. Acts as a single point of contact by establishing open lines of communication to facilitate an appropriate solution to the issues at hand, keeping escalation to a minimum.
• Maintains a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures.

WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*

• H.S. Diploma
• Minimum 3 years client service experience required
• Minimum 3 years small business or consumer loan experience required

Additional Qualifications

• Bachelor's Degree in Business, Finance, Accounting or Economics preferred
• General understanding of financial accounting and commercial lending principles
• Minimum of 1 year of client service experience
• Broad based banking experience to include commercial and consumer loan servicing and support
• Strong organizational and problem solving skills
• Excellent verbal and written communication skills necessary to clearly and precisely provide colleagues with information, data, advice and instruction, as well as respond to inquiries and manage difficult situations
• Proficiency in Excel, Word, Outlook, OnePoint REACT, and AFS are preferred

WHAT'S IN IT FOR YOU? Compensation Starting base salary: $31.39 - $50.14 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.
ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

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