Description
This Automation and Program Support position will involve collaborating within the Branch to update administrative data, tools, systems, and processes for operational training. They will also assist in managing the setup and implementation of the Enterprise Commons Success Factors Learning Management System (LMS) for Waste Services. This includes configuring training settings, process modification, implementing new features, and resolving issues to ensure a smooth transition to the new LMS.
Additionally, they'll be responsible for overseeing data management, knowledge sharing, documentation, and training for Waste Services' operational training. This includes managing learning data, procedures, and training materials, as well as creating and distributing system release notes and other resources for users.
What will you do?
Assist in improving the current state of training data evaluation and cleanup
Ensure that Waste Services' training data, tools, processes, and systems are compatible with the Success Factors LMS
Support the Waste Services Systems Training Specialist in resolving transitional issues
Participate in configuring systems as part of the Employee Services Enterprise Commons Success Factors project team
Administer the deployment of the Success Factors LMS for Waste Services, including necessary training data, tools, processes, and systems
Develop and maintain manuals for Enterprise Commons roll out
Assist the Waste Services Systems Training Specialist in developing policies, procedures, processes, and design of end user resources for Branch staff to support system and software adoption
Collaborate with the project team and operational leaders to develop evaluation tools for measuring adoption rates and effectiveness of Waste Services' operational training, systems, and software training
Perform other related duties as required
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