Clerk II - Scheduler Job Listing at City of Edmonton in Edmonton, AB (Job ID 51609)

Description

The Operational Support Clerk is responsible for providing administrative support for the Emergency Communications Centre (ECC) including shift scheduling and CARM data entry, retrieval of audio recordings and other administrative tasks as needed.

• Create and update daily shift schedules for the Emergency Communications Centre (ECC) with call ins and ensure that all positions are covered according to minimum staffing.
• Send out Overtime requests when directed, monitor scheduling email inbox and scheduling software and update supervisors with staffing changes.
• CARM data entry for all day-to-day shift schedule changes.
• Provide support to the ECC Scheduler to create the base shift schedule.
• Provide support to ECC Supervisors, managers and Staff Sergeants based on operational needs.
• Track and process requests for audio recordings from recorded ECC phone lines including 911, police emergency, non-emergency and police radio transmissions.
• Provide administrative support for the Emergency Communications Centre including managing visitors, ordering/inventory of supplies, assisting with candidate testing, updating personnel files, and organizing staff functions. 
• Other related duties as required.