CPIC Information Operator I Job Listing at City of Edmonton in Edmonton, AB (Job ID 53029)

Description

**This posting is for one (1) temporary full-time position that may end on or before June 9, 2026**

The Edmonton Police Service, in cooperation with other agencies and the citizens of Edmonton, is integral in preserving the quality of life in our community by increasing public safety and security. Join the CPIC (Canadian Police Information Centre) Unit where we offer a dynamic work environment and challenging and rewarding career opportunities, variety of work, and the ability to contribute to your community.

Reporting to a CPIC Team Leader, an Operator's primary responsibility involves the dissemination of confidential information by radio, telephone, in-person, and via the CPIC system to police personnel and authorized outside agencies. Operators consult and collaborate with law enforcement agencies across Canada and internationally to ensure information is accurate, reliable, and purposeful. The CPIC Unit requires individuals with excellent communication skills to assume the following responsibilities:

• Process criminal and traffic warrants, other court orders and police reports as required in a timely sensitive manner. 
• Perform data entry, removal and maintenance of agency records on the CPIC system.
• Enter, audit, monitor and act upon requests received via CPIC message, in-person, telephone, fax and take appropriate action. 
• Respond to police field unit requests for information from specialized police databases and disseminate using radio operations, telephone and in person. 
• Transcribing live information using radio operations and telephone, with an emphasis on Officer Safety. 
• Support team success by training new CPIC Operators and verifying peer data entries.
• Retrieving and re-filing files. 
• Performing other related duties as required.