Cyber Security Analyst I Job Listing at City of Edmonton in Edmonton, AB (Job ID 53348)

Description

Are you a proactive cybersecurity professional with a passion for protecting digital assets? Join our team to become the first line of defense, monitoring and maintaining a suite of security tools across our network, servers, and cloud technologies. You'll play a critical role in detecting and responding to cyber threats, ensuring our systems are secure and up-to-date.

If you're ready to make a real impact, we want to hear from you.

What will you do?

• Monitor cybersecurity consoles for threats and alerts, and respond accordingly
• Monitor ticketing systems and work with users to resolve computer security issues
• Operate, maintain, and support the security suite of tools and consoles
• Configure the security suite of tools in alignment with the Corporate policies, standards, processes, and procedures. This includes endpoint, mobile, server, and cloud technologies operated by the Corporate Information Security Office (C-ISO)
• Apply tools' upgrades, troubleshoot issues, and escalate to vendors if required
• Reports significant trends, vulnerabilities, and security incidents
• Provides responsive support during normal working hours
• Reviews cybersecurity incident alerts, analyzes endpoint malware triage packages, and works with the MDR vendor to determine threat and impact levels
• Triage and resolve cybersecurity incident tickets and alerts
• Escalates security alerts and incidents to the appropriate support teams
• Work with senior staff to interpret, prioritize, and respond to cybersecurity threats
• After-hours support may be required (on call), following union regulations
• Seeks information on issues impacting the progress of organizational and process issues
• Utilizes a variety of information and data sources about organizational and professional trends
• Other related duties