Game Experience Interpreter Job Listing at City of Edmonton in Edmonton, AB (Job ID 54934)

Description

Step into a world of mystery and history at Fort Edmonton Park! As a Game Experience Interpreter, you will be the heart of an outdoor adventure escape game, bringing stories to life through immersive role-play. This isn't just a job; it's a chance to use your theatrical talents to guide guests through a unique entertainment experience. You will join a creative team dedicated to providing exceptional service while maintaining the magic of the game's narrative. If you have a passion for performance and love interacting with people, this is your stage.

What will you do?

• Portray and maintain assigned character roles throughout the game, including using memorized lines and understanding the product narrative
• Interact with guests in character to provide narrative immersion, offering hints and help to enhance their experience
• Perform "back-of-house" game operations such as puzzle setup, resetting game areas, and securing the site at the end of the night
• Prepare for performances by attending rehearsals, training days, and staff orientations
• Think critically and solve on-the-spot problems regarding guest experience, game flow, and safety
• Collaborate with the Game Lead and other park teams, including the Public Interpretation and Operations groups, to ensure seamless product delivery
• Other related duties as required

Qualifications

• High school diploma or equivalent
• Experience in performance, drama, theatre, or improvisational work
• Previous experience in a customer service environment

Assets: 

• Demonstrated ability in script memorization and character development
• Fluency in verbal English
• Experience working in an escape room or interactive theatre environment
• Knowledge of historical interpretation or working in a heritage park setting
• Familiarity with "gamified" customer interactions

Skills required for success:

• Ability to engage diverse audiences confidently
• Building rapport quickly with guests and colleagues
• Reacting calmly to unexpected changes in game flow or guest behavior
• Working effectively with a crew to manage complex game logistics
• Comfortability with receiving and integrating creative coaching notes from supervisors
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion

Conditions of Employment:

• Hire is dependent on Police Information Check with Vulnerable Sector Check satisfactory to the City of Edmonton
• This is a safety-sensitive position
• Ability to work outdoors in various weather conditions, including extreme temperatures or precipitation
• Requirement to wear assigned costumes, including makeup and specific historical attire
• Applicants may be tested

Work Environment:

• Note: Due to the nature of this work, this position is not eligible for a hybrid work arrangement
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement, and the incumbent will be notified in advance
• Ability to work shift work, including nights and potentially split shifts or on-call
• Frequent standing and walking (67–100% of the time). Occasional lifting of game pieces or equipment up to 20lbs
• Primarily an outdoor environment at Fort Edmonton Park, with some indoor game spaces
• Requires active focused listening, visual acuity, and spatial perception while navigating historic streets
• Potential contact with common outdoor allergens like hay, straw, pollen, or bees
• This is a public-facing role and requires engagement and interaction with diverse people from various backgrounds with different needs, expectations and emotional states

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits

Up to 8 temporary part-time positions for up to 5 months 

Hours of Work:  Up to 39 hours per week

Salary Range: $21.918 - $26.183 (Hourly)

Recruitment Consultant: PG/RF

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title: Recreation Technician I - 8hrs
Posting Date: Apr 23, 2026
Closing Date: Apr 30, 2026 11:59:00 PM (MST)
Number of Openings (up to): 8 - Temporary Part-time
Union: CSU 52
Department: Community Services
Work Location(s): Fort Edmonton Park, 7000 - 143 St (Fox Dr & Whitemud Dr) Edmonton T5J 2R7

 Apply on company website