Process Analyst Job Listing at City of Edmonton in Edmonton, AB (Job ID 52141)

Description

Join the Assessment and Taxation Branch, a critical team responsible for managing 60% of the city's annual operating budget. We're seeking a detail-oriented Analyst who will track and optimize our key processes. In this role, you'll drive efficiency by developing, maintaining, and standardizing branch processes and associated tracking spreadsheets, while also contributing directly to the timely delivery of assessment notices and tax bills. In addition, you'll support major branch projects, improve business processes, and conduct data analysis to enhance performance and workflow.

If you're a detail-oriented problem-solver who loves to optimize processes, apply now! 

What will you do? 

• Collaborate with various stakeholders across the branch to understand their operational needs, and identify, create and optimize tools and processes to support them
• Facilitate meetings and ongoing discussions to understand existing tracking sheet usage and identify areas for improvement. Gather all necessary requirements and ensure there is proper documentation for associated processes
• Assist in running daily/monthly/annual reports for branch stakeholders as necessary
• Determine the need for new tracking sheets that will support operational workflows
• Design and establish a monitoring process to meet specific operational tracking requirements. Implement data validation, formulas and/or conditional formatting to ensure accuracy and efficiency all while creating user-friendly interfaces for data entry and reporting
• Support the management of three complex mailout projects, requiring coordination of cross-functional project teams
• Plan, prepare, develop and maintain project management materials and process documentation as necessary to support each mailout process
• Develop, update, maintain and implement processes for the branch, sections and units within the Branch in alignment with A&T's business and strategic plans
• Other related responsibilities