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Company: City of Edmonton
Location: Edmonton, AB, Canada
Career Level: Mid-Senior Level
Industries: Government, Nonprofit, Education

Description

Are you a strategic leader with a passion for data, financial stewardship, and operational excellence? Join the Parks and Road Services Branch within City Operations as the Supervisor, Planning and Monitoring! This is a pivotal role where you won't just manage processes—you'll drive organizational strategy and create the foundation for success across the Technical and Regulatory Services Section.

You will be expected to lead a technical and analytical team in project management, budget planning, forecasting, financial reporting, and monitoring programs. On a hands-on level, this means building and managing the Work Breakdown Structure (WBS) accounting structure for the section, leading the development of performance measurement frameworks, dashboards, reports, and KPIs. If you thrive in a complex, integrated business environment and are ready to lead a high-impact team in shaping the future of our mobility infrastructure services, we want to hear from you

What will you do?

  • Lead and Empower a High-Performance Team
  • Provide full-scope leadership for a diverse technical and analytical work group, including exercising independent decision-making over people, finances, and operations
  • Shape the desired organizational culture by establishing, demonstrating, and holding others accountable to the commitments of the Department, Branch, Section, and Unit
  • Own the talent lifecycle, from overseeing recruitment and selection to managing staff issues, developing performance plans, and leading or supporting disciplinary actions and processes
  • Serve as a key member of the Extended Leadership Team, actively participating in the development and assurance of strategies in alignment with corporate and departmental goals
  • Lead the development and implementation of performance measurement frameworks, dashboards, reports, and Key Performance Indicators (KPIs) to rigorously assess service effectiveness and efficiency.
  • Conduct in-depth analysis of performance data, collecting and integrating complex information from multiple systems (e.g., SAP, Peoplesoft, COBS) to identify trends and opportunities for improvement
  • Assure the alignment of the team's structure, processes, competencies, and culture to the section's strategic direction
  • Oversee budget planning and forecasting, determining budget requirements, monitoring and managing costs, and escalating issues as necessary
  • Manage the financial infrastructure for the section, including building the Work Breakdown Structure (WBS) accounting, managing the creation of work orders, and ensuring data integrity and security across reporting activities
  • Conduct variance reporting and analysis (labour, materials, and equipment) and support with financial corrections, accruals, and adjustments
  • Manage position allocation in accordance with the organizational structure and facilitate recruitment by validating budget justifications
  • Identify opportunities for process improvement and lead program and section-level projects to enhance operational workflows, providing necessary documentation, communications, and training
  • Support asset management across the section and branch by coordinating technical reviews, handover inspections for capital projects, and participating in annual maintenance plan updates
  • Act as a process champion by supporting the 311 team with script reviews, proper notification routing, and activity tracking
  • Coordinate essential business administration functions, including supply chain management support, managing claims with the Risk Management team, and maintaining official documents and internal communication channels


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