Supervisor, Tax Collection and BIA Job Listing at City of Edmonton in Edmonton, AB (Job ID 54477)

Description

Join the team that supports Edmonton's financial sustainability and essential services. As the Supervisor of Tax Collection and BIA, you will lead a specialized group responsible for securing over 60% of the City's annual operating revenue. This role is a unique blend of high-level financial stewardship and hands-on people leadership. You'll be the go-to expert for navigating provincial legislation and municipal bylaws, while directly mentoring a team of five to ensure the accurate collection of over $2B in municipal tax and nearly $5M across 13 Business Improvement Areas. If you are a principled leader who excels at resolving complex collections challenges and maintaining fiscal integrity, this is your opportunity to play a foundational role in Edmonton's financial sustainability.

What will you do?

• Actively prioritize, delegate, monitor and analyze tax collection activities, as dictated by complexity, amount of debt, and other considerations
• Develop work plans to ensure critical tax collection timelines, both operational and legislative, are met
• Review and approve the appropriateness of field visits to collect taxes on unpaid accounts
• Ensure proposed tax arrears payment plans are reasonable, meet legislated standards, and minimize risk to the corporation
• Ensure property tax and BIA payments made by taxpayers are applied to tax accounts in accordance with legislation and internal policies and procedures
• Actively prioritize, delegate, monitor, and evaluate BIA account administration activities
• Ensure the BIA assessment roll is maintained in a timely and accurate manner in order to meet legislated timelines for annual and supplementary BIA assessment and tax notices
• Analyze data and financial trends including collection rates, penalties and arrears etc
• Ensure accounting transactions comply with internal accounting requirements and auditing standards, and continually review and evaluate work processes to identify opportunities for improvement or automated system changes that will increase the productivity and efficiency of the team
• Liaise with Tax Policy, Accounting and Customer Service teams to identify collections trends and develop internal and external strategies to enhance collections rates
• Establish team objectives, priorities, and annual task plans
• Establish team procedures and performance measures, such as benchmarks and standards, for tasks performed by the team