Senior Specialist, TPC Program Job Listing at College of Southern Nevada in Las Vegas, NV (Job ID R0146159)

Description

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
• Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at hr.recruitment@csn.edu or call (702) 651-5800 to be directed to the appropriate Recruiter.

Job Description

Why Live and Work in Southern Nevada?

The region has an environment where professional satisfaction and career achievement are paired with optimal quality of life in a locale with abundant opportunities for work and leisure. Southern Nevada is an excellent base camp for outdoor recreation. Popular nearby hiking and rock-climbing spots include Lake Mead National Recreation Area, Red Rock Canyon, the National Conservation Area, Spring Mountain Ranch State Park, and Valley of Fire State Park.

Residents enjoy vibrant urban and suburban communities, within the cities of Las Vegas, North Las Vegas, and Henderson, world-class restaurants, and beautiful parks. The region features a reasonable cost of living, with affordable prices on everything from housing to utilities to groceries compared to most major cities across the nation. Thanks to its mild winters and ample sunshine, the area appeals to a variety of age groups, from retirees to early career professionals. There are plenty of family-friendly activities available to keep families busy. Las Vegas is also a haven for professional sports fans with the NHL Golden Knights (2023 Stanley Cup Winner), WNBA Las Vegas Aces (2023 National Champions), NFL Raiders Football Team, Las Vegas Lights FC and the Las Vegas Grand Prix.

Benefits of Working at CSN

• Grant-in-Aid: Tuition & fee assistance for employees and their families at NSHE institutions.

• Time Off: CSN provides a variety of time off options to help employees manage their work-life balance.

• Holidays: All CSN employees receive 12 paid holidays per year.

• Benefits: CSN offers attractive and customizable health insurance plans for employee and dependents.

• Retirement Plan:  Participants contribute 17.5% with 100% employer match.

• On-site Early Childhood Education Center services available.

• Learning & professional development opportunities.

For more information about the benefits offered at CSN, please click the link https://www.csn.edu/benefits

Job Summary

Under the general direction of the Third-Party Program Manager, this position has professional responsibilities in processing transactions of the Student Account third-party contract receivable program. The incumbent may assist in developing policies and procedures related to managing third-party contracts receivable.  The incumbent works with students, external organizations, and internal constituents to ensure that students are correctly coded into the appropriate third-party contract. The incumbent is responsible for supporting the Program Manager with all the third-party billing and following up with companies to ensure that accounts are paid in a timely manner. This role may be eligible for a Flexible Work Schedule in accordance with CSN policy.

Required Qualifications

• Bachelor's degree from an accredited college or university in Accounting, Finance, Business Management, or a related field; OR an equivalent combination of education and experience.

• 2-3 years of comparable work experience.

Preferred Qualifications

• Two years of full-time customer service experience.

• One year of full-time work experience in higher education.

• One year of full-time work experience working with confidential information and maintaining accurate records.

• Two years of accounts receivable billing experience.

• Demonstrated account reconciliation skills.

• Proficiency in Microsoft Excel, Word, Outlook, and TEAMS.

The ideal candidate should possess the following knowledge, skills, and abilities:

• In depth knowledge of the Student Financial module of PeopleSoft campus solutions application.

• Comprehension of the business processes within the student account and cashiering services functions.

• Comprehension of NSHE Board of Regents policies.

• Flexibility to work extra hours outside of the regular schedule as business needs require.

• Proficient in communicating financial information professionally and courteously.

• Essential communication skills, listening, problem-solving, and writing to interact effectively with staff and students, including public presentations and one-on-one meetings.

•  Strong organizational skills with attention to detail; adaptable to work independently or as part of a team.

• Ability to demonstrate stress tolerance and resilience when addressing challenging customers; and to thrive in a fast-paced environment.

• Experience working with a substantial student body and/or workforce.

• Skills in Customer Service relating to all aspects of Student Accounts.

• Proficiency in use of a personal computer and current software applications including, but not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and Outlook).

• Excellent oral and written communication skills

• Ability to make decisions and act independently for various situations.

Salary Information

Administrative Faculty C – The starting salary is $59,186

Position is contingent upon ongoing available funding.

Exempt

Full-Time Equivalent 

Required Attachment(s)

To be considered for this position, please upload the following documents to your application:

• Resume/CV

• Cover Letter

• Contact information for three professional references (Name, email and phone number)

• Unofficial Academic Transcripts (Applicants who have earned their degrees outside of the United States must have their educational transcripts evaluated by an approved evaluator if their college or university is not listed in the most recent edition of the Higher Education Directory, published by Higher Education Publications, Inc. If you have any questions regarding this, please reach out to the Human Resources, Talent Acquisition & Classification team).

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.

Local Search

Out of Area/State Candidates are not offered travel reimbursement.

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NSHE - INTERNAL APPLICANTS PLEASE NOTE

CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date.

For more details on this position, please visit our website: My Career at CSN.

CSN is an Equal Employment Opportunity/Affirmative Action institution. For more information, visit http://www.csn.edu/nondiscrimination.

Posting Close Date

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.  

All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.  

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.  

Schedules are subject to change based on organizational needs.  

CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.