Possible Dream Office Professional - BEDI Services Division (On Site - University Center, MI) Job Listing at Delta College in University Center, MI (Job ID 6383)

Description

The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff.

POSITION SUMMARY:

Reporting to the BEDI Director the part-time office professional will provide secretarial support and assistance for the Possible Dream Program. This person requires a welcoming disposition that supports fostering an inclusive student-centered space where individuals of all identities, backgrounds, and experiences can thrive, have a keen sense of belonging, and achieve academic and professional success. The position is recognized as the primary resource person for the Possible Dream Program and requires a service orientation, exceptional organizational and communication skills, and the ability to manage multiple tasks to meet deadlines. The individual in this position must be extremely personable, dependable, self-motivated, and detail-oriented.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Perform clerical functions such as preparing correspondence, arranging conference calls, scheduling meetings, organize and maintain program files
• Greet Possible Dream students and parents, while demonstrating care, knowledge, and a desire to provide useful information and/or people with the requisite services, resources, and staff.
• Answer the telephone with a satisfactory level of customer service.
• Respond to general questions as received, either in-person or by phone, email or chat; and returning voicemails as needed.
• Schedule events for the Possible Dream students, updating electronic calendars as appropriate.
• Make event arrangements and provide event support including check-in, proper room set-up, AV, and dining arrangements.
• Hiring, training, supervising, and evaluating student assistants to ensure productive and inclusive work environment.
• Keep inventory of office supplies and ordering materials through established purchasing procedures, preparing requisitions for division purchases, and maintaining monthly budget reports.
• Setting up and operating technology for individual and all staff meetings, teleconferences, online synchronous activities via zoom or TEAMS, as directed.
• Effectively utilizing Microsoft Office applications (e.g. MSWord, Excel PowerPoint, Forms, OneNote, Outlook, SharePoint, OneDrive and TEAMS) to carry out job responsibilities.
• Independently learning new technologies as necessary, both quickly and thoroughly, by reviewing online tutorials, and enrolling in workshop/seminar trainings, and requesting assistance from other staff.
• Perform other duties as assigned.

• Commitment to the Community College mission, vision, and values
• Dedication to working with students from diverse backgrounds, particularly those who have been historically underserved in educational environments
• One to three years of relevant work experience, particularly in service excellence and office support
• Excellent attention-to-detail, organization, and follow through skills with experience prioritizing multiple tasks and meeting deadlines
• Advanced technology skills (e.g. Office suite applications)
• Personal communication and collaboration skills in order to further division goals

• 1 – 3 years of relevant work experience particularly in service excellence and office support
• Associate's Degree

Special Instructions

Complete an on-line application and attach a cover letter with position title, resume, and copies of transcripts and/or certifications and licenses (if applicable).Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Transcript 1
2. Letter of Recommendation 1
3. Letter of Recommendation 2
4. Letter of Recommendation 3
5. Professional Certifications or Licensures
6. Transcript 2
7. Transcript 3

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