Concierge Overnight Job Listing at Discovery Senior Living in Norman, OK (Job ID 988212)

Description

Sooner Station Senior Living of Norman is looking for a full-time overnight concierge. 

About Discovery Management Group 

Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide. 

We offer rewarding career opportunities that include:

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Our community is looking for a Concierge to join our team.  

The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.

Responsibilities:

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets after hour residents, visitors and vendors. Answers inquiries and gives directions.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes packages and deliveries to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits if requested by director. 
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Promoting and safety of the community property and assets against fire, theft, vandalism and illegal entry by unauthorized persons while meeting and/or exceeding service standards. 
• Conducts safety inspections of all community property to include common areas, resident corridors, parking areas and perimeter access.
• Watches for and reports irregularities such as fire hazards, leaking water pipes and security doors left unsecured.
• Responds to all calls and complaints, taking necessary action and handling on-scene emergency situations until relieved by a Supervisor.
• Secures and unlocks areas and buildings in accordance with policy and community expectation.
• Assist in emergency response procedures as per community policy.
• Other duties as assigned.

Qualifications:

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

If having a direct impact on the lives of others is appealing to you, apply today and join our team!

EOE D/V