DIGITAL COMMERCE MANAGER Job Listing at Dollar General in Goodlettsville, TN (Job ID 2025-331575)

Description

Company Overview:

General Summary:

This role involves leading the strategy and growth of our digital commerce platforms, which include DG Delivery, Ship-to-Home, and Marketplace. The Digital Commerce Manager will oversee boosting revenue and optimizing channel efficiency. This manager will be data-savvy and can use insights to improve sales, conversion rates, and order values. Knowledge in direct-to-consumer and last mile delivery is a must. Teamwork is also key, as you'll collaborate with various departments to enhance the shopping experience and increase customer engagement and retention.

Duties & Responsibilities:

• Manage the assortment and availability of products for assigned fulfillment channels. Identifying the products and categories that will drive growth and engagement by channel, align with in- store strategies and assortment updates. 
• Partner with digital catalog team to manage all products, including setting up new products, product attributes, images, and pricing to optimize the product detail pages. 
• Monitor KPI's for the digital commerce business that track trends, growth, engagement, and performance across channels by partnering with the data science and digital analytics teams. 
• Partner with marketing to drive ecommerce sales through effective and cost-efficient marketing, understanding all online marketing industry standards. 
• Participate in special projects that drive the strategic roadmap for digital commerce near and long-term strategic vision. 
• Partner cross-functionally with digital operations, product, IT, site-merch, marketing, digital analytics and DGMN to provide the smoothest shopping experience for the Dollar General customer.

Knowledge, Skills and Abilities (KSAs):

• Strong knowledge of the ecommerce space including competitive strategies, marketing strategies, product development, consumer research, usability best practices and industry trends.
• Detailed understanding of end-to-end eCommerce processes including website infrastructure, content management, product attribution and customer-facing functionality.
• Strong organizational skills and ability to manage multiple responsibilities.
• Proficient in Web Analytics (Google/Adobe Analytics).
• Strong verbal and written communication skills.
• High degree of proficiency in MS office suite, especially Excel (desired skills: pivot tables, vlookups, power pivot), PowerBI, and 1010 Data.

Work Experience &/or Education:

• 3-4 years of experience in ecommerce, ecommerce marketing and digital operations.
• Bachelor's degree or equivalent experience.