DIRECTOR, STORE OPERATIONS Job Listing at Dollar General in Goodlettsville, TN (Job ID 2025-352016)

Description

Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview:

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.

General Summary:

Responsible for providing operational and administrative support to the store operations group and specifically the vice president's office that would include translation of strategic plans to tactical plans that are coordinated and communicated in a manner that produces effective, efficient store operations and acting as a liaison between store operations, merchandising, distribution and other support functions to ensure proper coordination of all programs and processes that affect store operations.

Duties & Responsibilities: 

• Work with the VP of store operations to develop a tactical plan for stores that effectively translates the company's strategic plan.  This would include developing processes with merchandising, distribution and administrative groups that make stores effective and profitable.
• Serve as the store operations representative and liaison in all corporate discussions of projects and processes that impact store operations to ensure effective coordination and communication of the plans.
• Responsible for coordinating with the vice president of store operations and field management to develop store budgets and operating plans including the ongoing analysis and forecasting of financial impact of operations throughout the year.
• Serve as the project manager for special store operations projects throughout the year.
• Responsible for coordination of organizational planning and implementation of changes throughout the year.

Knowledge, Skills and Abilities:

• Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission & values
• Demonstrated strong financial analysis and forecasting skills sufficient to interpret store operating statements and other financial reporting data, manage and develop budgets, etc.
• Demonstrated strong interpersonal and customer service skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, the ability to apply good judgment in ambiguous situations, and demonstrated flexibility/adaptability.
• Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, and managing key initiatives effectively
• Ability to effectively work in collaboration with others to achieve business objectives in a participative management style.
• Demonstrated ability in linking tactical operational plans to strategic initiatives.
• Detail orientation guided by a strategic approach.
• Able to handle multiple priorities in a fast-paced environment.

Work Experience and/or Education: 

• Requires 8+ years of store operations experience with a preference for roles with heavy budget and collaboration.

• Previous experience as senior level person in store operations in another retail company is required.

• Bachelor's degree required and graduate degree preferred.