Description
The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting Company assets. Lead Sales Associates perform the duties of a Sales Associate and act as manager on duty in the absence of the Store Manager or Assistant Store Manager.
Job Responsibility
• Provides excellent customer service, greets and assists customers.
• Operates cash register and scanner to itemize and total customer's purchase, collects payment from customers and makes change, bags merchandise, and assists customers with merchandise as necessary.
• Follows Company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Cleans the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.
• Assists in implementation and maintenance of planograms.
• Opens and closes the store under specific direction of the Store Manager.
• Performs additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.
Working Conditions
• Frequent walking and standing.
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks.
• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats, and rolltainers.
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasional climbing using ladder up to heights of six feet. .
• Regular driving own vehicle to attend meetings, to other Dollar General stores, and to make deposits.
• Fast-paced environment; moderate noise level.
• Occasional exposure to outside weather conditions.
• Occasional exposure to hazardous cleaning solutions.
• Occasional exposure to slippery floor surfaces.
• May be exposed to extreme cold in freezers.
Job Qualifications
• Proficient interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Knowledge of cash, facility, and safety control policies and practices.
• Ability to perform cash register functions.
• Knowledge of and willingness to comply with Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications.
Education/Experience
• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
• Ability to attain required certifications in food handling, if applicable (for Market stores).
License/Certification Required
Valid Driver's License
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