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Company: Dollar General
Location: Goodlettsville, TN
Career Level: Associate
Industries: Retail, Wholesale, Apparel

Description

Job Details:

General Summary:

The Business Transformation Sr. Analyst is a hybrid role that combines analytical expertise with business process insight to improve the company's demand forecasting and replenishment capabilities. This individual will contribute to long-term transformation initiatives by analyzing data, identifying opportunities for optimization, and supporting the design and implementation of planning solutions.

 

Duties & Responsibilities:

  • Strategic Leadership & Decision-Making
    • Support planning decision-making by providing data-driven insights and recommendations.
    • Identify risks, trends, and systemic issues within forecasting and replenishment processes and escalate as appropriate.
    • Contribute analytical input to prioritization and transformation discussions.
  • Business–IT Partnership
    • Serve as a liaison between planning teams and IT for forecasting and replenishment tools.
    • Gather, document, and clarify business requirements and support translation into system functionality.
    • Participate in system testing and validation to ensure solutions meet business needs.
  • Capability & Process Improvement
    • Analyze current planning processes to identify inefficiencies and improvement opportunities.
    • Support process enhancements and system changes that improve forecast accuracy and inventory performance.
    • Maintain and refine planning parameters such as lead times, safety stock, and ordering cadence.
  • Project Governance & Operations
    • Support transformation initiatives through documentation, testing, and issue tracking.
    • Assist with UAT, implementation support, and post-go-live stabilization activities.
    • Help ensure business deliverables align to project scope and timelines.
  • Outcome Measurement & Continuous Improvement
    • Build and maintain reports and dashboards tracking key planning KPIs.
    • Perform root-cause analysis on stockouts, overstocks, and demand variability.
    • Recommend corrective actions and track results over time.
  • Cross-Functional Alignment
    • Collaborate with merchandising, supply chain, inventory, and IT partners.
    • Participate in workshops, planning meetings, and training efforts.
    • Support change management through documentation and end-user assistance.
Qualifications:

Knowledge, Skills, & Abilities:

  • Proficiency with Microsoft Office spreadsheet application; database proficiency preferred
  • Strong oral and written communication and presentation skills with the ability to communicate effectively with merchandising staff, co-workers, and store personnel
  • Ability to multi-task and prioritize workload
  • Ability to be flexible and to meet deadlines
  • Ability to function effectively as part of a cross-functional team
  • Ability to pay attention to detail

Work Experience &/or Education

  • 3+ years of experience in demand planning, forecasting, inventory analysis, or business analysis.
  • Strong analytical and problem-solving skills; proficient in Excel, with experience using data tools like SQL, Power BI, or Tableau.
  • Understanding of supply chain and planning concepts (e.g., safety stock, lead times, service levels).
  • Experience gathering and documenting business requirements or process flows.
  • Ability to work independently and collaboratively across technical and business teams.
  • Bachelor's degree in Supply Chain, Business, Analytics, or a related field.


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