Administrative Assistant / Receptionist Job Listing at EPIC in Melville, NY (Job ID 7617095002)

Description

Title:  Administrative Assistant / Receptionist

Location: Melville, NY - In Office/ Full Time

Position Overview:

The Administrative Assistant is responsible for the overall day-to-day administrative support of the entire office. This position is the first point of contact for customer/client interaction when answering phones or receiving visitors. As an Administrative Assistant, you would ensure that the administrative support within the office functions efficiently, professionally, and with the highest level of customer service to our visitors and office staff. This role is essential in maintaining efficient office operations daily.

Responsibilities:

• Answering telephones and directing callers to the appropriate party. Will transfer a caller to the appropriate voice mailbox when the party is unavailable.
• Supporting various office departments by efficiently identifying, processing, and distributing electronic mail and faxes using advanced mail processing technology in a timely manner.
• Processing outgoing mail including USPS and FedEx.
• Locking and unlocking reception lobby doors.
• Maintaining a neat and clean reception area and posting appropriate signs for office closures, holiday hours, etc.
• Contributes to a team effort by assisting in other related areas as needed.
• Complies with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards.
• Other duties may be assigned.

Key Competencies:

• Strong ability to learn new technology and systems.
• Ability to greet guests in a welcoming and professional manner, as well as managing telephone functions.
• Possess exceptional interpersonal communication skills, both written and oral.
• Strong attention to detail and time management abilities.
• Ability to work effectively and efficiently both with and without direct supervision.
• Ability to work effectively and efficiently in a team environment as well as independently.
• Exceptional customer service skills; tactfulness and consideration in dealing with a diverse group of people and personalities.
• Polished and professional appearance and demeanor.
• Desire to advance career within our organization.

Education and/or Experience:

• High school diploma.
• Minimum of 1-year administrative support experience preferred.
• Proficient in Microsoft Office, use of office machine such as multiline phone systems, fax/copier/scanner and mail machine.
• Must be able to work in a fast-paced environment with demonstrated ability to manage multiple competing tasks and demands.
• Bilingual (English/Spanish) speaking a plus.

The national average salary for this role is $50,000 to $52,500 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY JOIN EPIC? 

• Ranked #17 Top 100 Largest U.S. Broker by Business Insurance
• Awesome Benefits:  401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. 

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