Cloud Operations Analyst Job Listing at Epicor in Monterrey (Job ID 24275)

Description

Description & Requirements

The Job:

We're seeking a Cloud Operations Analyst responsible for deploying product updates, troubleshooting production issues, and implementing integrations that meet customer needs. The ideal candidate has a strong software engineering background, familiarity with Linux and Windows Server, and works closely with developers to ensure seamless software development. The role includes deploying applications for our tech stacks.

What you will be doing:

• Deploy updates, fixes, and provide Level 2 technical support.
• Build tools to reduce errors and enhance customer experience.
• Develop software integrations with internal systems.
• Conduct root cause analysis and resolve technical issues.
• Automate processes with scripting.
• Design troubleshooting and maintenance procedures.

What you will likely bring:

• Experience as a DevOps Engineer or similar role.
• Proficiency in Git and CI/CD workflows.
• Strong command of Windows Server and Linux.
• Knowledge of databases and SQL.
• Problem-solving skills and a collaborative attitude.

What could set you apart:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Experience in developing applications for large enterprises.

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customers' success and our growth as a business. 

We're truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. 

We are an equal-opportunity employer.