Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Our Technical Account Managers have a detailed understanding of the client's environment (including all SS&C Advent, Eze and I&IM products, add-on pieces, integration points & customizations) and share this information with other appropriate contacts. You'll be responsible for the ongoing success of SS&C Advent, Eze and I&IM product implementations at many of our largest and most complex client installations.
The Technical Account Manager functions as a named, central point of contact for assigned clients' technical and operational needs related to their Advent production environment.
Responsibilities
Develop and execute a product strategy, messaging and launch of products and solutions that support our overall strategy and goals.
Act as liaison between Business and Advent delivery teams. Assist in defining, capturing, documenting and sharing the actual product scope and functionality.
Analyze market opportunity, anticipate industry direction and evaluate the feasibility and financial justification for new products and/or new releases of existing products.
Identify requirements for future and current products in the context of the company's strengths and capabilities, technologies, quality, costs, customer interactions, and marketplace demands.
Define target prospects and assists sales in lead generation. Oversees the product life cycle from conception through retirement.
Work closely with functional teams, including technical architecture and development teams, to ensure that appropriate processes are being adhered to in order to meet financial, timing, and customer expectations.
A background in Financial Services - our solutions are widely used by some of the largest and most recognized financial services organizations and understanding of their departments and enterprise-wide platform architecture is key for this role.
Consulting experience - has a strong understanding of customers' needs and the competitive environment including our position in relation to competitors. Understand the market forces required to launch a successful product solution with the ability to drive future state solutions!
Possess knowledge of overall product development processes and marketing strategy.
Strong analysis/project management mindset to thrive in a demanding environment.
Experience working on projects of moderate scope or on varied tasks that require resourcefulness, self-initiative, and significant independent judgement.
Demonstrate a developing functional knowledge to evaluate the implications of issues and make recommendations for solutions.
Prior has experience guiding team members and recommending new procedures.
A Master's degree or Bachelor's degree would be useful.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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