Paratransit Quality Control Supervisor Job Listing at First Student in NY (Job ID 138699757735289542)

Description

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Now Hiring: Quality Control Supervisor

At First Student, our Quality Control Supervisors play a vital role in ensuring excellence in daily operations, safety, and customer satisfaction. As a Quality Control Supervisor, you will oversee operational efficiency, ensuring our vehicles, drivers, and procedures meet the highest standards.

• $22 - $23/hourly wage (based on experience)
• Full-time position – Schedule provided at the time of hire
• Comprehensive benefits, including medical, dental, vision, & 401(k)
• Paid holidays & vacation
• Perk Spot program – Discounts on cell phone plans, cars, and more
• Tremendous career growth opportunities within a company with a strong presence across North America
• A team-oriented environment where your contributions are valued

• Supervise and train drivers to uphold quality, safety, and operational standards
• Manage driver check-ins, work assignments, and mandatory overtime when required
• Conduct vehicle and lot inspections to ensure compliance with safety and cleanliness guidelines
• Investigate and document incidents, accidents, and safety concerns
• Provide coaching and performance feedback to drivers, ensuring continuous improvement
• Collaborate with internal departments to enhance efficiency and service quality
• Maintain accurate records of inspections, driver evaluations, and daily operations
• Monitor and enforce compliance with company policies and industry regulations
• Maintain a valid CDL and drive periodically as required

• High school diploma or equivalent; additional education in quality management, transportation, or a related field is a plus
• 1-2 years of supervisory experience, preferably in transportation, automotive, or quality control
• Strong attention to detail and organizational skills
• Excellent verbal and written communication abilities
• Basic computer skills, including proficiency with Microsoft Office Suite
• Ability to analyze data and implement effective quality improvement strategies
• Valid driver's license with a clean driving record
• Comfortable working outdoors in various weather conditions

At First Student, we are committed to fostering a workplace that supports growth, collaboration, and excellence. Join a team where your leadership ensures top-tier service every day!

Apply today to become part of our dynamic team!

GVCII is owned and operated by by First Student

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.