Program Management Manager Job Listing at Flex in Cd. Juarez, Chih. (Job ID WD188300)

Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Management Manager located in Juarez Sur.

Reporting to the Sr Director, Operations the Program Management Manager's role involves

What a typical day looks like:

• Participates in the review of vendor and customer contracts by outlining requirements and considerations.
• Ensure compliance to contract and/or customer specific requirements/Statement of Work (SOW) and responsible to document additional agreements not included in the contract.
• Develop and maintain business relationship; Maximize customer satisfaction. Manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments, or overall progress of the account.
• Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
• Coordinates the process of Viewpoint, where customer's and GAM satisfaction is reviewed; It includes the implementation of actions with the organization to improve.
• Monitors, reports, and coordinates any troubleshooting of accounts receivables (AR).
• Approves changes to standard costs and updates sales price at least every quarter. Claims raw materials revaluation to customer when applicable.
• Responsible and accountable to maintain price book in Baan.
• Creates the Forecast Demand Format and coordinates with finance the creation of Forecast Outlook (FOL) for its organization.
• Responsible to manage claims through CMT tool and recover the charges not covered by the quote as NREs, ECO, and miscellaneous requirements.
• Escalates with GAM, if needed, to assure collection.
• Collection of excess and obsolete (E&O) and variations to agreed price of purchase (PPV) with the information received from materials.
• Coordinate problem solving, and escalates challenges encountered on the program that that affect the P&L for the organization to meet financial commitments, accountable for the financial performance of the account and address any gaps to assure quote alignment.
• Participate on continuous improvement projects to increase profitability. (Operations & Materials)
• Accountable for the correct functioning of the CFT.
• Coordinates with the CFT the generation of reporting and analytical information for decision-making with the client (materials, quality, testing, etc.)
• Monitors the actions generated by the opportunities or needs of the project to comply with the customer metrics and/or internal objectives.
• Coordinates and/or escalates the resolution of operational problems where any of its projects does not have sufficient resources to meet the commitments previously established.
• Coordinates with the CFT the data collection for quotes or requotes for existing customers, reviews with GAM and seeks approval from PM Director or GM.
• Reviews materials related data analyses.
• Participates with other senior managers in establishing corporate strategic plans and objectives.
• Responsible for managing and overseeing the methods and processes in support of both new and existing products.
• Responsible for directing the planning, development, implementation, and maintenance of processes and procedures within the organization related to supply chain management.
• Directs the activities of supply chain managers and staff and is responsible for planning, budgeting, and maintaining costs for a broad functional area.

The experience we're looking to add to our team:

• Interacts regularly with executives, customers, and vendors.
• Advances English
• Typically requires a bachelor's degree or equivalent work experience.
• BA/BS/MBA or equivalent work experience
• Senior exp. as a Program Manager working in manufacturing industry.
• Program and project management tools.
• Experience working with P&L Projects
• ECO experience
• Experience with NPI and post manufacturing.

What you'll receive for the great work you provide:

• Pantry vouchers
• Saving Fund
• Christmas bonus
• Holiday bonus
• Medical Insurance
• Life Insurance

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).