Program Manager Job Listing at Flex in Changsha, Hunan (Job ID WD194344)

Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a/an Program Manager located in Changsha.

What a typical day looks like:

• Work with GAM team or Customers to find more new business & relationship management for Changsha.
• Organize, plan and direct program schedules and budgets
• Develop additional business form current customer
• Responsible for tracking relevant metrics and drive action items based on results.
• Manage assigned programs as site account owner and lead of CFT team.
• Provide support, knowledge and expertise with contract negotiations as required. - Oversee all interdepartmental activities ensuring completion of all commitments made relative to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to determine time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction and have responsibility for accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• Responsible for customer satisfaction reviews and corrective actions.
• Monitor and track that project and program deliverables are met.

The experience we're looking to add to our team:

• Bachelor's degree in engineering or related field or equivalent experience
• More than 8 years' experience in program management.
• Good English and Chinese communication ability
• Demonstrates advanced program management, operations, and people and/or process skills as well as customer (external and internal) relationship skills
• Ability to respond to common inquiries or complaints from customers.
• Ability to effectively present information to internal and external executive management.
• Quick learner, good communication skills and can work under pressure

What you'll receive for the great work you provide:

• Social Insurance
• Life Insurance
• PTO

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).