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Company: Flex
Location: Changsha, Hunan, China
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics

Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

Summary:

The “Quality Engineer” will be based in Changsha, reporting to Quality Manager.

Responsibilities:

  • Serve as cross-functional team member to support new product development, procurement, manufacturing and servicing processes representing Quality Engineering discipline.
  • Participate on cross-functional teams to qualify and approve new processes or new products.
  • Develop and drive measurable Quality improvements relating to products, processes and services.
  • Develop and analyze statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
  • Prepare and coordinate required project quality related deliverables, such as, PPAP, PFMEA, control plan, capability studies, statistical analysis, inspection plans, quality records and workmanship standards.
  • Manage the qualification of process controls, methods, and measurement systems.
  • Monitor and report key field performance metrics related to product quality (Cpk, Ppk, MSA).
  • Maintain and analyze internal quality metrics (FPY, RTY, TML), customer complain, customer returns and cost of poor quality (CAR, RMA, COPQ).
  • Serves as the Quality lead and interface for products and customer contact window.
  • Works closely with product management and customers to understand the customers' experience particularly with respect to quality issues.
  • Apply statistical process control (SPC) methods to evaluate current processes and process changes。
  • Analyze scrap and rework data for significant issues.
  • Identify unfavorable quality trends and lead improvements to reduce cost of quality, improve yield or customer satisfaction.
  • Lead and perform Root Cause Analysis and problem resolution to improve and sustain product quality.
  • Investigate escalated product complaints to root cause to ensure timely customer response and correction.
  • Conduct investigation, bounding, documentation, review, approval and verify effectiveness of non-conformances, CAPAs and customer complaints.
  • Proactively investigate, identify and implement best-in-class Quality practices.
  • Lead or participate on continuous improvement or corrective action teams as assigned.
  • Contribute and participate in the management oversight of the QMS. (Product, Process, System Audit)
  • Manage the creation and revision of QMS documentation, training and periodic review.
  • Conduct internal and external audits, in accordance to Quality System Regulations (QSR) and International Organization for Standardization (ISO) standards, assessments of Technical, Engineering, Operations, & Quality related areas.

Qualifications:

  • Minimum of 3 years of Quality Engineering experience or Manufacturing Process Engineering experience within the automotive industry
  • Working knowledge of IATF 16949 standards.
  • IATF 16949 auditor certifications.
  • Expertise/experience in problem solving with quality tools such as: 6-sigma / 8D / CAPA / FMEA/ Control Plan/ 5WHY etc.
  • Has knowledge of SMT manufacturing and assembly process, applications and process development in order to actively improve product quality.
Job Category Quality

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).


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