Description
FSA Federal (FSA) is focused on delivering unsurpassed services in support of law enforcement and homeland security. We currently have a vacancy for a Benefits Administrator. If you are looking for a meaningful, mission driven career, Join FSA!
Description:
The Benefits Administrator is responsible for the day-to-day administration, coordination, and continuous improvement of FSA's employee benefits, leave, retirement, and related programs. This position ensures accurate and timely processing of benefit transactions, provides responsive employee support, maintains reliable records and reporting, and assists with compliance, audits, annual testing, and other benefit-related controls. The role combines hands-on benefits administration with high-level analytical, process-improvement, and project support. The position works collaboratively with other members of the Human Capital team, Payroll, Finance, and other internal stakeholders and supports FSA's brokers, vendors, and third-party administrators as needed.
- Benefits Administration. Administer FSA's benefit, retirement, leave, wellness, and fringe benefit programs, including medical, dental, vision, life, disability, HSA/FSA, and 401(k) plans. Process enrollments, qualifying life events, changes, terminations, life insurance death claims, 401(k) death notifications, and other benefit transactions accurately and timely.
- Employee Support and Communications. Respond to employee benefit questions, resolve routine issues, and escalate complex or sensitive matters to HCM leadership. Support new-hire orientation, employee education, open enrollment, and benefits communications, including guides, FAQs, presentations, and FSAConnect content.
- Leave-Related Benefits. Administer leave-related benefit processes, including recurring reports, tracking employee benefit premium payments during leave, and accurate administration of sick, vacation, PTO, and applicable locality-specific holiday benefits.
- Workers' Compensation. Support workers' compensation administration, including timely claim filing, follow-up, recordkeeping, and coordination with internal stakeholders.
- Payroll Coordination and Reconciliations. Coordinate benefit-related payroll activities, including deductions, retirement deferrals and loan repayments, vacation payouts, and leave-related payments. Reconcile deductions, contributions, invoices, and funding against employee elections and carrier or administrator records; resolve discrepancies with Payroll and Finance to support accurate tax treatment and timely funding.
- SCLS/SCA Health & Welfare. Support Service Contract Labor Standards (SCLS/SCA) Health & Welfare compliance activities and related data requests in coordination with internal stakeholders and the third-party administrator.
- Systems and Data Exchange. Maintain benefits-related data and workflows in ADP and other applicable systems. Validate benefit data exchanged through automated ADP file feeds with carriers, vendors, and third-party administrators.
- Reporting and Records. Prepare and validate benefit reports, census data, and eligibility and demographic files. Perform periodic reviews of transactions, system records, deductions, eligibility, and administrative processes; maintain accurate, audit-ready records and safeguard confidential employee and plan information.
- Compliance, Testing, and Audits. Support compliance with applicable benefit laws, plan provisions, company policies, and deadlines, including ACA, COBRA, ERISA, FMLA, HIPAA, and Section 125. Assist with benefit and retirement plan testing, nondiscrimination testing, notices, filings, audits, and supporting documentation. Coordinate matters requiring legal consultation through HCM leadership.
- Vendor and Carrier Coordination. Provide administrative and analytical support to brokers, carriers, vendors, and third-party administrators, including information gathering, issue tracking, and follow-up. Primary external relationship management and escalations remain with the designated HCM leader.
- Procedures and Process Improvement. Develop and maintain procedures, job aids, checklists, and administrative controls. Research recurring issues, inefficiencies, and potential compliance risks, and recommend process, system, or automation improvements to HCM leadership.
- Implementation and Project Support. Assist with approved benefit plan changes, system updates, wellness initiatives, and other benefits projects. Perform other related duties and special projects assigned.
Requirements
Minimum Educational Requirements:
Bachelor's degree in Human Resources, Business Administration, or a related field. A high school diploma or equivalent combined with substantial relevant benefits administration experience and/or relevant professional certification may be considered in lieu of a degree.
Required Skills and Qualifications:
- A minimum of three years of progressive experience administering employee benefits in a multi-state environment.
- Working knowledge of benefit plans and applicable federal and state requirements, including ACA, COBRA, ERISA, FMLA, HIPAA, Section 125, nondiscrimination testing, workers' compensation, and related reporting and filing obligations.
- Experience supporting benefits compliance, audits, reconciliations, annual testing, or regulatory reporting.
- Strong attention to detail and demonstrated ability to manage confidential information, meet deadlines, and maintain accurate records.
- Strong analytical, research, problem-solving, and organizational skills, including the ability to investigate discrepancies and follow issues through to resolution.
- Excellent customer service and written and verbal communication skills, with the ability to explain benefit information clearly to employees and internal stakeholders.
- Ability to collaborate effectively with HCM, Payroll, Finance, and external benefit partners while understanding when to escalate issues.
- Technical aptitude and proficiency with Microsoft Office, particularly Excel, and experience using HRIS and benefits administration systems.
Preferred Qualifications:
- Experience with ADP Vantage and/or Deltek Costpoint.
- Experience with Service Contract Labor Standards (SCLS/SCA) and Health & Welfare requirements.
- Experience in government contracting or a similarly regulated, multi-state environment.
- Professional certification in human resources or benefits, such as SHRM-CP, PHR, CEBS, CBP, or a related designation.
At FSA Federal, we recognize the diverse needs of our employees and strive to provide an excellent package to help meet those needs. Comprehensive benefits are offered with greater choice and flexibility to support your health, work-life balance, and professional growth. For more information, click here.
EEO Statement
Consistent with our goal of empowering people, FSA is committed to providing all employees and employment candidates the right to equal employment opportunities and a harassment-free work environment free from retaliation. FSA's employment practices are based on an individual's capabilities and qualifications without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, veteran status, or any other category protected by federal, state, or local law. Equal employment opportunity applies to all policies and procedures including recruitment and hiring, promotions, transfers, and terminations, as well as compensation, benefits, and other terms and conditions of employment. Our long-term success depends upon our ability to attract, retain, and develop a workforce with the knowledge and skills needed to support the vital missions of our customers. FSA is proud to maintain a drug-free workplace. Satisfactory completion of a post-offer drug screening is a condition of employment. As a supplier of services to federal government agencies, such as DEA, FBI, USCIS, USPIS, etc., we also adhere to agency standards with respect to prior drug usage.
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