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Company: Harbor Freight Tools
Location: Calabasas, CA
Career Level: Mid-Senior Level
Industries: Retail, Wholesale, Apparel

Description

The Manager, Product Compliance partners with Legal and other departments to ensure that all Harbor Freight Tools products meet or exceed relevant regulations and standards, across a diverse array of consumer products in one of three categories: automotive, electrical, or mechanical. The role identifies industry best practices and works closely with internal key stakeholders in Global Sourcing, Imports and Trade Compliance, Legal, Quality Assurance, Product Development, Supply Chain, Store Operations and Merchandising to develop and execute implementation plans. Leads engagement with external parties such as government entities, standards development organizations, trade associations, testing labs, certification agencies and outside counsel for assigned product categories. This role actively seeks continuous improvement opportunities to mitigate risk to the organization.

Duties and Responsibilities

  • Accomplishes department objectives by hiring, managing, coaching and developing staff and by planning and evaluating department activities.  
  • Support the introduction of safe and compliant new products while monitoring existing products for continued compliance and assurance of safety.         
  • Prevent safety incidents, reduce risk, ensure compliance with regulations and industry standards while guiding and partnering with internal and external stakeholders.            
  • Work with key stakeholders to ensure that all products comply with relevant voluntary standards, federal, state, local regulations and Harbor Freight Tools policies and procedures.            
  • For electrical products, focus includes, but is not limited to, UL standards, CEC / DoE regulations, lithium battery safety, OSHA/packaging requirements, and HazMat transportation and storage.            
  • Identify, prioritize and manage critical product compliance initiatives to minimize risks and ensure consistent regulatory compliance.           
  • Manage product compliance monitoring, oversee compliance control processes, and assist in definition and assessment of the ongoing compliance testing programs.
  • Collaborate with cross-functional teams to ensure adequate flow of information between departments. Ensure understanding and implementation of new policies and procedures across all impacted teams.    
  • Help develop compliance training programs and deliver specialized training as appropriate.             
  • Ensure accuracy of labeling and certification.        
  • Point of contact for internal departments and vendor partners.    
  • Lead alleged product safety investigations.             
  • Assist in implementation of product safety recalls in assigned product category, as necessary  
Scope
  • Staff supervision and development:  Yes
  • Decision making: 
  • Supports and collaborates on policy development and resolves problems. Provides data for decision support and provides consultation or expert advice. Participates in planning business objectives. Maintains confidential information.
  • Travel:  Up to 10%
  • Flex Designation:  Remote from anywhere within the continental U.S.


Requirements

Education and Experience
Education Requirements
  • Bachelors' Degree preferred (technical or engineering preferred).
Years of Experience
  • Minimum of 3 years of specific regulatory compliance experience in the consumer goods industry is required.
  • Minimum of 7 years of relevant technical experience required. Relevant experience will be with a consumer products company, major retailer or nationally recognized testing laboratory assessing risk and advising management in resolution of regulatory compliance issues.
Skills
  • Ability to translate complex regulatory information into compelling stakeholder-friendly language, including the importance of regulatory compliance. Good written and verbal communication skills.
  • Will have or attain strong knowledge of laws, regulations, industry best practices, and current trends in the applicable field.
  • Ability to identify compliance risks and competently advise on applicable regulatory matters.
  • Experience as a strategic thinker and the ability to develop effective plans.
  • Results-oriented. Ability to design and carry out strategic and operational plans.
  • Dedicated to the success of the company and willing to commit to necessary hours. This is an opportunity to make a significant impact on the company's continued successful growth.
  • Excellent time management and planning skills, organized with the ability to multi-task, exceptional follow-up skills and able to meet deadlines.
  • Quality Control experience is a strong plus.
  • MS Office Suite
Physical Requirements
Corporate - Remote - General office environment requiring ability to:
  • Stand, walk, sit for extended periods of time .
  • Speak and listen to others in person and over the phone and video conferencing.
  • Use keyboard and read from computer screen and reports.
  • The ability to lift up to 15 lbs.
Safety
Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
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