Description
Description of the Position:
The Clerk, Operations Office position is a fast -paced environment. This position is essential to the operation’s success as it works closely with customers and on-site management to manage shipping and receiving as well as billing and invoicing. It requires organizational skills as well as the ability to multi- task in an efficient and timely manner.
Schedule: Mon-Thu, 2:30pm-1:00am
Pay Rate: $18.84
Shift Differential: $0.75
Responsibilities:
- Provides customer service assistance to customers and manages incoming calls
- Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records
- Set daily delivery appointments
- Processing deliveries
- Process completed loads
- Resolve any issues with shipping and/or receiving with internal staff
- Files paperwork daily
- Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed
- Observe all company safety rules and assist in enforcement as appropriate
- Other duties as assigned
Qualifications
EDUCATION AND EXPERIENCE
- High School Diploma or GED; or equivalent combination of experience and education
- 3 months' verifiable customer service experience
REQUIRED SKILLS AND ABILITIES:
- Strong written and verbal communication skills
- Outstanding computer and data entry skills
- Ability to effectively multi-task
- Detail oriented
- Ability to lift up to 40 lbs.
- Self-motivated
- Ability to multitask
- Flexible schedule a must
- Positive approach to assigned tasks
PREFERRED NOT REQUIRED QUALIFICATIONS:
- Bilingual (English/Spanish) a plus
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