Description
About Us:
ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in Scranton, PA. We accelerated growth in 2022 after merging with Kane Logistics just three years prior. Now operating as ID Logistics US, we provide comprehensive supply chain solutions across 50+ sites, powered by over 7,000 team members within the United States. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning!
Position Overview:
The Sr. Operations Manager is responsible for leading and managing all aspects of supply chain operations within 1 site. This role provides overall direction in the areas of performance management, safety, P&L oversight, customer relations, continuous improvement, and associate development. The Sr. Operations Manager ensures operational excellence while driving profitability, compliance, and customer satisfaction.
Work Location: On-site Sumner, WA
Work Schedule: Monday-Friday 1st shift with the ability to work before and after scheduled hours with the possibility of weekend work depending on business needs.
Travel Specifics: Less than 10%
Competitive Compensation: Attractive annual salary of $90,000-$110,000 plus bonus with benefits including PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more. Compensation is based on experience, skills, and education.
This position is not eligible for immigration sponsorship.
Key Responsibilities
- Lead distribution, packaging, and transportation operations to achieve company objectives and meet customer expectations.
- Evaluate overall operations and establish short- and long-term goals aligned with organizational objectives.
- Oversee warehousing, packaging, and transportation activities to ensure compliance with company, customer, and regulatory requirements.
- Drive continuous improvement initiatives focused on service, value, and profitability.
- Direct safety programs to ensure the protection of associates, equipment, and property.
- Manage operations budgets, including P&L responsibility.
- Develop workforce plans, ensuring proper staffing, labor cost management, overtime control, and retention strategies.
- Maximize productivity and quality by setting standards, evaluating performance, and addressing variances with corrective action and training.
- Collect and report performance measurements per customer, vendor, and site requirements.
- Prepare and submit weekly and monthly operations reports.
- Ensure compliance with safety protocols, GMP, and IDL’s operational standards.
- Deliver consistent, high-performance outcomes for associates and customers.
Qualifications
Minimum Requirements
- High School Diploma and equivalent progressive work experience in logistics, supply chain, warehouse, or transportation management.
- 5+ years of management experience in high-volume, fast paced 3PL, distribution, warehouse, or transportation environments.
- Proven P&L management experience.
- Experience in high-volume e-commerce operations.
- Strong expertise in both inbound and outbound operations.
- Critical thinking, problem solving, and decision-making skills.
- Ability to work effectively with diverse teams and communication styles.
- Proficiency in Microsoft Office, databases, WMS, and metrics/measurement tools.
- Strong written, verbal, and presentation skills.
- Flexibility to work varied schedules based on operational needs.
Preferred Qualifications
- Bachelor's degree in supply chain, logistics, business, or related field.
- 3PL industry experience with multi-site oversight.
- Familiarity with ADP platforms.
- Experience applying Lean, Six Sigma, or Kaizen principles.
- Strong organizational and project management skills.
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