Description
Description of the Position: A Supervisor, or Department Supervisor, is responsible for managing the workflow of their team or department by assigning tasks, supporting staff, monitoring results and reporting to senior management. They contribute to the efficiency of their department by reviewing and improving processes and setting targets for their teams. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. Responsibilities: * Follows established operational procedures for activities such as verification of incoming and outgoing shipments, handling, and disposition of materials, and keeping warehouse inventory current. Primarily responsible for ensuring training is completed (OSHA equipment, compliance, etc.) and records are maintained for a variety of needs including OSHA, customer, and other audits. Manages key operational requirements within the budget and according to customers’ requirements. Meets and exceeds customer satisfaction through strong understanding of customer expectations. Addresses and helps resolve customer complaints both verbally and written directly and indirectly. Set goals for performance and deadlines in ways * Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures. Monitor employee productivity and provide constructive feedback and coaching. Receive complaints and resolve problems. Maintain timekeeping and personnel records by inputting payroll data (hours, comments) for hourly direct reports daily and approving weekly. Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises. Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations. Able to handle accident handling (injury management, witness statements, reporting and investigation). Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed. Observe all company safety rules and assist in enforcement as appropriate Salary: $70,000-$74,000 Schedule: 2nd shift– Wed – Sat, 1:30 pm – 11:30 pm. * Bachelor's Degree in Logistics/Supply Chain, or general business preferred. * 3+ years of supervisory experience in a distribution, 3PL, or warehouse environment. * Experience with WMS software required Manhattan Scale or Red Prairie a plus. * Experience with 5S and continuous improvement programs. * Strong Microsoft Office experience including Word, Excel, PowerPoint, and Outlook. * Experience with time keeping; ADP E-Time is a plus. * Ability to work in a fast paced, dynamic environment. * Excellent communication skills. written and verbal communication skills * Good Microsoft Excel and Word skills. * Must have experience on forklift, reach, and order-selector. * 2-5 years warehouse experience. * 2-5 years working knowledge in WMS and RF systems. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to compute rate, ratio, and percent and to draw and interpret bar graphs * Ability to problem solve. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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