Description
As a Senior Systems Engineer, you will have the opportunity to support an industry-leading Engineering team by applying your skills in managing complex Linux-based applications, conducting service-affecting performance analytics, and developing and executing both automated and manual test cases. You will be responsible for taking system specifications from paper to a fully functional system, ensuring it operates as designed, and providing ongoing support throughout its entire life cycle.
What you will do?
Your responsibilities will encompass a range of critical tasks, including configuring Linux-Based applications, collecting, and analyzing data, and setting up and executing performance scenarios and test cases. You will play a key role in creating and finalizing procedures for the installation, configuration, and validation of system servers. Troubleshooting support for architecture, infrastructure, and network engineering teams will also be part of your duties, focusing on the servers under your supervision.
Your expertise in managing and configuring AAA systems (Authentication, Authorization, and Accounting), DPI systems (Deep Packet Inspection), and databases will be essential. You will be involved in designing and implementing new architecture systems to enhance user services, beginning with system infrastructure design and architecture, Proof of Concept, and progressing through installation, network integration, and ensuring production readiness.
Throughout these phases, you will conduct detailed Proof of Concept for new systems, emphasizing functionality, reliability, and compatibility with existing infrastructure. Additionally, you will oversee the seamless integration of new system components, encompassing both hardware and software.
Your role will also involve researching and resolving issues without established solutions, maintaining comprehensive local documentation, and updating it regularly.
You will also primarily focus on executing pre-production and production deployments with optimal configurations aligned seamlessly with the service's objectives. During the pre-production phase, you will conduct meticulous testing and validation to identify potential issues and ensure robust and efficient configurations. This serves as a crucial checkpoint before transitioning to the production environment. Upon moving to production deployment, emphasize applying the validated configurations, including a thorough post-event report check, to ensure proper deployment aligned with predetermined specifications.
Your required experience/skills:
- Bachelor's degree in computer science, computer engineering, or related technologies.
- Experience in Systems Engineering in the Networking Industry, with 7 to 10 years of experience required.
- Solid software development experience in the Python programming language, with the ability to understand, execute, and debug issues, as well as develop new tools using Python.
- Expertise in Linux deployment, scripting and configuration, Multithreading, and Socket programming
- Expertise in TCP/IP communications stacks and optimizations
- Experience with ELK, Grafana data streaming, and software visualization
- Experience in analyzing and debugging code defects in the Production Environment.
- Proficiency in version control systems such as Git.
- Ability to design comprehensive test scenarios for systems usability, execute tests, and prepare detailed reports on effectiveness and defects for production teams.
- Full-cycle Systems Engineering experience covering Requirements capture, architecture, design, development, and system testing.
- Demonstrated ability to work independently and collaboratively within cross-functional teams.
- Proficient in installing, configuring, debugging, and interpreting performance analytics to monitor, aggregate, and visualize key performance indicators over time.
- Proven track record of directly interfacing with customers to address concerns and resolve issues effectively.
- Strong problem-solving skills, capable of driving resolutions autonomously without senior engineer support.
- Proficient in managing and configuring AAA systems (Authentication, Authorization, and Accounting).
- Experience in configuring MySQL and PostgreSQL, including setup of replication, troubleshooting, and performance improvement.
- Proficiency in networking concepts such as network architecture, protocols (TCP/IP, UDP), routing, VLANs, essential for deploying new system servers effectively.
- Proficiency in scripting language Shell/Bash, in Linux systems.
- Solid software development experience in the Python programming language, with the ability to understand, execute, and debug issues.
- This role is subject to ITAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee).
Your success in this role will look like:
- Excellent written and verbal communication skills.
- Ability to document processes, procedures, and system configurations effectively.
- Ability to Handle Stress and Maintain Quality. This includes resilience to effectively manage stress and pressure, as well as a demonstrated ability to make informed decisions, particularly in high-pressure situations.
- Excellent written and verbal communication skills. It includes the ability to document processes, procedures, and system configurations effectively.
- It is required for this role to be on-call 24/7 to address service-affecting issues in production.
- It is required to work during the business hours of Chicago, aligning with local time for effective coordination and responsiveness to business operations and stakeholders in the region.
It would be nice if you had:
- Experience in design, architecture, traffic flows, configuration, debugging, and deploying Deep Packet Inspection (DPI) system.
How we support you:
- Hybrid work environment offering up to two days per week work from home (for eligible positions)
- Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
- Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
- Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more!
These benefits are designed to support your overall well-being and help you succeed in your role.
Our D&I Commitment
We're committed to fostering a culture and environment of diversity, inclusion and respect – a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams – where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law.
While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match.
Other Job Info:
- These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
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