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Company: Intertek
Location: United States of America
Career Level: Mid-Senior Level
Industries: Business Services, Consulting

Description

Product Manager – Remote

Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Product Manager to join our Alchemy team.

Intertek's People Assurance teams empower your workforce to identify and close operational gaps and mitigate risk by assuring smart actions across your organization. Intertek Alchemy provides frontline worker training solutions for processors, manufacturers, packagers, and distributors of all sizes. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

Learn more @ www.alchemysystems.com 

What are we looking for?

We are looking for a highly motivated, data-driven Product Manager who is passionate about helping organizations keep America's food supply and production workers safe. 

As a Product Manager, you will be responsible for the vision, strategy, roadmap, and success of key product or products within our training solutions technology platform. You will work cross-functionally to lead the product from conception, through development, to launch. You will represent customer needs and business objectives, define success, and rally teams to deliver innovative solutions that delight our customers and drive business success.

What you'll do:

  • Work with senior management on the product planning and development process, from gathering requirements and defining features to prioritizing the product roadmap and managing the backlog 
  • Collaborate with stakeholders across the organization to help define product vision, strategy, roadmap, and goals aligned with business objectives 
  • Conduct market research and competitive analysis to identify market trends, customer needs, and opportunities for differentiation. Gain understanding of the industry we serve 
  • Help define and prioritize product features and enhancements based on customer feedback, market research, and business priorities 
  • Act as the primary liaison between stakeholders and the development team, representing the voice of the customer and ensuring alignment on product priorities and requirements 
  • Work closely with engineering and design teams to translate product requirements into user stories and user-friendly designs 
  • Work closely with the Scrum Master and development team to ensure that sprint goals are understood and achieved, to provide feedback and ensure alignment with product goals, and to ensure timely delivery of high-quality products 
  • Prioritize the product backlog based on business value, customer feedback, and market trends 
  • Help develop go-to-market strategies and collaborate with marketing and sales teams to drive product adoption, generate demand, and achieve revenue targets 
  • Monitor product performance and user feedback, and iterate on features and functionalities to continuously improve the product experience 
  • Serve as a subject matter expert in your product area and advocate for the product internally and externally, providing guidance and support to stakeholders and customers 
  • Help to continuously assess and improve the product development process, incorporating feedback and best practices to drive efficiency and effectiveness 
  • Continually review what the development teams produce to make sure that it is consistent with requirements and ultimately what customers and the market need  
  • Be a key participant in Agile activities including Release Planning, Grooming, Sprint Demos and occasionally Scrum meetings  
  • Support the Alchemy business teams with answers to questions and updates/training for product releases  
  • Help transform market requirements into lower-level development requirements and acceptance criteria by adding more detail, use cases, scenarios, etc. Ability to prioritize work for teams. 
  • Ability to produce and contribute to product epics and strategy.  
  • Actively engage with scrum team members to ensure entire team is meeting their commitments. Determine how you can help and raise risks before they come to fruition. 
  • Demo functionality and effectively communicate customer benefit of features 

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. 

Minimum Requirements & Qualifications:

  • Bachelor's degree in computer science, engineering, business, or a related field.
  • 2+ years of experience in software product management 
  • Proven track record of helping to successfully launch and manage software products from concept to launch 
  • Understanding of software development processes, methodologies, and best practices, with experience working in an agile environment 
  • Analytical and problem-solving skills with the ability to translate business requirements into actionable product plans and features 
  • Demonstrated communication and collaboration skills with the ability to effectively interact with cross-functional teams and stakeholders at all levels 
  • Familiar with SaaS (Software as a Service) and mobile products 
  • Ability to multi-task and handle complex projects and be able to deliver projects on time  
  • Experience with SDLC Methodologies:  
    • Must subscribe to a continuous improvement philosophy  
    • Must support scrum and SAFe methodologies, processes, and ceremonies 
  • Ability to verify and define requirements for projects  
  • Must establish and maintain effective working relationships  
  • This is a remote position; however, applicants must reside in and be able to legally work in the United States. 

Preferred Requirements & Qualifications:

  • Experience with Learning Management software.
  • Experience with Learning Management software  
  • Experience in food or manufacturing industries 
  • Knowledge of applicable data privacy practices and regulations (PCI, PII, PHI, HIPAA, GDPR, ADA, etc.)  
  • Experience working at industry tradeshows and leading customer site visits 
  • Experience speaking about and demoing assigned products at customer conferences  
  • Experience using SAFe methodology 

Benefits Information

Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.  

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more. 

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
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