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Company: Intralinks
Location: Waltham, MA
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics

Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

About the Team:

The Intralinks Product Management team partners with research & development and product design to discover, concept, and realize innovative solutions in the secure document exchange space. You will be part of a cross-functional team of product and design experts that champions a connected user experience through all stages of product development. As a member of the Product Management team, you will partner and collaborate with sales, marketing, and customer success to create purpose-built products and offerings through active customer engagement initiatives (e.g., early adopter and design partner programs) to help shape our future roadmap.

Overview:

SS&C Intralinks is seeking a mission-driven product leader for our Secure Document Exchange platform, specifically focused on building the next generation of our ViaPro and ViaElite products powered by AI.

  • A true product leader -- someone who understands that products are the vehicle for impact and is experienced at being the driver of initiatives. Someone who understands they are responsible for outcomes and knows that success requires orchestrating cross-functional collaboration to make it happen.
  • This is a get-things-done role with strategic vision and tactical execution. You're the type of person who thinks strategically but acts tactically, always focused on the inputs that drive measurable outcomes.
  • Mission-oriented mindset -- someone for whom building transformative document exchange solutions is genuinely energizing and represents why they get out of bed in the morning.
  • Experience in secure document platforms -- someone with deep understanding of enterprise document sharing, collaboration tools, and cloud-based file management systems.
  • The ability to work across internal development teams -- product/engineering/design and across the broader organization to bring AI-powered solutions to market.
  • Exceptional communication skills -- create compelling narratives about the future of secure document exchange and get others to buy into that vision.

Responsibilities:

  • Maintaining, publishing, and presenting internal and customer-facing product roadmaps for ViaPro and ViaElite, with clear focus on AI-powered capabilities and market differentiation
  • Collaborating and planning with stakeholders across the business on all aspects needed to bring next-generation secure document exchange solutions to market, from sales enablement and pricing strategy to customer onboarding and support
  • Leading business and technical validation sessions with internal stakeholders and customers to validate AI-enhanced document workflows and security features
  • Setting adoption and engagement targets for ViaPro and ViaElite products and articulating metrics against which success can be objectively measured, with emphasis on user engagement and business outcomes
  • Working directly as product owner and ensuring that the product backlog for secure document exchange features is maintained and actionable by Scrum teams
  • Ensuring that AI-powered product capabilities are effectively communicated to the company via Sprint Reviews and stakeholder presentations
  • Assessing ROI for AI and platform development initiatives to optimize business value delivery through backlog prioritization
  • Assisting the sales organization strategically by ensuring they can communicate the differentiated value of our secure document exchange platform, and tactically responding to account team needs
  • Following AI and document management technology trends and assessing related opportunities for competitive advantage
  • Following industry trends in enterprise file sharing, document collaboration, and data room solutions to understand key problem areas that customers are allocating budget to solve
  • Being customer-obsessed and competition aware -- understanding how we compete against Box, Dropbox, SharePoint, Adobe Document Cloud, OneDrive, and other enterprise document platforms
  • Contributing to build/buy/partner discussions for AI capabilities and working jointly with product marketing to make recommendations supported by compelling business cases
  • Establishing key product differentiators for secure document exchange and ensuring that the field understands them and can develop discovery questions that expose competitive weaknesses
  • Establishing yourself as the go-to expert for all inquiries about SS&C Intralinks ViaPro, ViaElite, and our broader Secure Document Exchange platform

Qualifications:

  • Bachelor's degree or equivalent in Business, Management, Computer Science, or related field
  • At least 8 years of experience as a product manager and product owner
  • At least 4 years of experience managing SaaS applications, preferably in document management or collaboration platforms
  • Direct experience with enterprise document sharing platforms such as Box, Dropbox Business, SharePoint, Adobe Document Cloud, OneDrive for Business, or similar secure file exchange solutions
  • Some level of experience in user experience design OR business and market analysis OR technical (software development) experience
  • Willingness to travel at least 10% of the time for customer meetings and industry events
  • Prior experience working with enterprise software solutions, ideally in financial services, legal, or other highly regulated industries where document security is paramount

It would be great if you also had:

  • Prior experience in an agile scrum environment with demonstrated ability to drive product backlogs and sprint planning
  • Scrum.org PSPO I certification (or equivalent) demonstrating product ownership expertise
  • Experience with AI/ML product development or implementing AI capabilities in enterprise software
  • Track record of presenting or speaking at industry events related to document management, fintech, or enterprise collaboration
  • Understanding of regulatory requirements around document security, data privacy, and compliance in financial services
  • A master's degree or equivalent advanced education
  • Experience with API strategy and platform thinking to support ecosystem integrations and partnerships

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.


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