Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Title: Site Reliability Engineer (SRE)
Locations: Hyderabad | Hybrid
Get To Know Us:
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
About the Team:
Intralinks SRE team is considered the guardians of the production application platform. The main driving factor of the team is to ensure uninterrupted services to Intralinks' clients. You will be part of a global team that consistently looks for ways to improve the monitoring and availability of the platform.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
- Your Future: Provident Fund
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Mediclaim, Term Life Insurance, Accidental Coverage, Employee Assistance Program, Parental Leave
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customized, including SS&C University
- Extra Perks: Diwali voucher, Monthly remunerated RnR program
What You Will Get To Do:
Overview:
In this role, you will help the R&D with the root cause analysis, work on the operational tasks and automate monitoring and alerting that will minimize the MTTD and MTTR.
Day to Day:
- Responds to and resolves escalated incidents for customer issues or monitoring alerts.
- In-depth analysis of incident root cause;
- Working with R&D and architecture teams on defects and runtime inefficiencies identified in the production environment;
- Building diagnostic and analytical tools that improve the MTTA, MTTD, and MTTR.
- Building systems/site monitoring tools for system health and APIs to ensure smooth operations of production systems
- Configuring and integrating commercially available monitoring tools into the production systems
- Validate and Verify software deliverables for production readiness.
- Risk assessment and mitigation of changes to the production systems
What You Will Bring:
- Strong work experience in Unix/Linux
- Strong knowledge Java Web-based enterprise applications.
- Strong work experience and troubleshooting skills in Kubernetes systems
- Strong work experience in Microservices using Kubernetes and container applications
- Working experience of AWS with CloudWatch, EKS, EFS, S3, RedShift and other AWS services
- Working experience in using AWS tools to troubleshoot applications (resource constraints, connectivity, alerting, and monitoring)
- Sound knowledge in one of the major programming languages (such as Java) and performance tuning.
- Ability to automate mundane tasks using shell scripts, python, etc.
- Working Knowledge in basic networking and various application and transport protocols
- HTTP(s), JMS and etc.
- TCP, UDP
- Experience working with one or more of the following: Splunk, Dynatrace, Zabbix, Prometheus, etc.
- Experience working with one or more of the following: Oracle, PostgreSQL, MongoDB
- Experience working with messaging subsystems: RabbitMQ, Interconnect, AMQ.
- Working experience working with Jenkins, GIT
Preferred:
- BE or MS in Computer Science or similar discipline
- Minimum 4 years of experience in developing Software projects/applications.
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
For any queries related to hiring, please feel free to contact us @ IndiaTATeam@sscinc.com.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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