Description
Overview
At JDA TSG, we equip many of the world's major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide? We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we've established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.
We have immediate opportunities for an Active Directory / Entra ID Expert to join our growing Customer Engineer (CE) team. These are full-time roles with comprehensive benefits. As a CE, you'll work with Fortune-1000 enterprises, guiding them to a healthy, secure identity posture across hybrid and cloud environments.
Location: Remote US
Salary Range: $95K/yr – $110K/yr based on experience
What You Will Do
- On-Demand Assessments – Active Directory (AD), AD Security, and Entra ID Health Checks
- WorkshopPLUS facilitation – AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals
- Recovery Services – Lead Active Directory Recovery engagements
- Architecture Services – Design secure cloud identities, migrate & protect applications with Entra
- Blocker Mitigation & Optimization – Tune Entra Identity Protection and Advanced Conditional Access policies
- Act as the primary technical contact, providing visibility and advanced problem resolution to executive-level stakeholders
Who You Are
- 15+ years of overall IT experience
- 7 + years of hands-on experience in Active Directory Federated Services, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance & Verified ID, tenant-to-tenant migrations
- Deep understanding of Active Directory, ADDS. and AAD architecture - EntraID
- Ability to collaborate with cross-functional teams and advise stakeholders from engineers to CIOs.
- Strong written and verbal communication skills for presenting complex technical concepts to business leaders.
Preferred certifications -
- Microsoft Certified Systems Engineer (MCSE)
- Microsoft Certified: Identity & Access Administrator Associate
- Microsoft Certified: Cybersecurity Architect Expert
- Microsoft Certified Trainer
What We Offer
- Healthcare - Comprehensive coverage for you and your family
- Employee Assistance Program - Get support when you or your family need it with counseling and coaching
- 401K with company match
- Paid time off
- Paid parental leave
- Volunteer Day Off
- Life insurance - Protect your loved ones and their future
- Business travel accident insurance
USD $95,000.00 - USD $110,000.00 /Yr.
We are an equal opportunity employer committed to building an inclusive workplace. To view our Equal Employment Opportunity (EEO) policy, please click here.
#JDATSG
Qualifications
- 15+ years of overall IT experience
- 7 + years of hands-on experience in Active Directory Federated Services, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance & Verified ID, tenant-to-tenant migrations
- Deep understanding of Active Directory, ADDS. and AAD architecture - EntraID
- Ability to collaborate with cross-functional teams and advise stakeholders from engineers to CIOs.
- Strong written and verbal communication skills for presenting complex technical concepts to business leaders.
Preferred certifications -
- Microsoft Certified Systems Engineer (MCSE)
- Microsoft Certified: Identity & Access Administrator Associate
- Microsoft Certified: Cybersecurity Architect Expert
- Microsoft Certified Trainer
Responsibilities
- On-Demand Assessments – Active Directory (AD), AD Security, and Entra ID Health Checks
- WorkshopPLUS facilitation – AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals
- Recovery Services – Lead Active Directory Recovery engagements
- Architecture Services – Design secure cloud identities, migrate & protect applications with Entra
- Blocker Mitigation & Optimization – Tune Entra Identity Protection and Advanced Conditional Access policies
- Act as the primary technical contact, providing visibility and advanced problem resolution to executive-level stakeholders
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