Company: JDA TSG
Location: United States of America
Career Level: Mid-Senior Level
Industries: Recruitment Agency, Staffing, Job Board
Description
Overview
We have immediate opportunities for Power Platform and AI-driven automation experts to join our team as Customer Engineers (CEs). This is a remote (home-based), salaried role with great benefits and a fantastic team.
As a CE, you'll help enterprise customers modernize and automate business processes using Power Pages, Power Automate Desktop, and PCF Controls, empowering them to create scalable, secure, and intelligent business apps. You'll drive adoption of AI-assisted workflows and low-code innovation, partnering with business and IT teams to deliver high-impact solutions across Microsoft's Power Platform ecosystem.
What You Will Do
- Standard Product Workshops & Training – Deliver sessions on Power Pages, Power Automate, and AI Builder integration
- In-Depth Product Reviews / Whiteboard (Chalk Talk) Sessions – Guide customers through best practices for low-code design, governance, and extensibility
- App & Automation Health Checks – Assess business apps and automation solutions for performance, scalability, and reliability
- Operational Reviews of Implementations – Ensure Power Platform environments align with enterprise governance and security standards
- Product Upgrade / Integration Assessments – Support adoption of AI Builder, Azure OpenAI, and cross-service integrations with Dynamics and Microsoft 365
- Solution Development & Extension – Build and extend Power Apps using PCF Controls, JavaScript, and custom connectors for advanced scenarios
- Act as the Primary Technical Contact – Provide guidance, technical leadership, and issue resolution across all Power Platform engagements
Key Skills & Technologies:
- Low-Code Development: Power Pages, Power Apps (Canvas & Model-Driven), Power Automate Desktop
- Customization & Extensibility: PCF Controls, JavaScript, Liquid Templates, Custom Connectors
- Automation & AI: Robotic Process Automation (RPA), AI Builder, Approvals, Document Intelligence
- Integration: Dataverse, Azure Logic Apps, Microsoft 365, REST APIs
- Security & Governance: DLP Policies, Solution Packaging, ALM, Environment Management
- AI-Enabled Business Apps: Using AI Builder or Azure OpenAI for form recognition, document processing, and chat experiences
Who You Are
- 15+ years of IT experience required
- 7+ years of Power Platform or low-code application consulting, including enterprise implementations
- Hands-on experience delivering RPA solutions using Power Automate Desktop
- Strong background in PCF Control development and app customization
- Familiarity with AI integration into business workflows and Power Apps
- Proven success delivering customer-facing portals and apps with measurable business outcomes
What We Offer
- Healthcare - Comprehensive coverage for you and your family
- Employee Assistance Program - Get support when you or your family need it with counseling and coaching
- 401K with company match
- Paid time off
- Paid parental leave
- Volunteer Day Off
- Life insurance - Protect your loved ones and their future
- Business travel accident insurance
USD $100,000.00 - USD $110,000.00 /Yr.
We are an equal opportunity employer committed to building an inclusive workplace. To view our Equal Employment Opportunity (EEO) policy, please click here.
Qualifications
- 15+ years of IT experience required
- 7+ years of Power Platform or low-code application consulting, including enterprise implementations
- Hands-on experience delivering RPA solutions using Power Automate Desktop
- Strong background in PCF Control development and app customization
- Familiarity with AI integration into business workflows and Power Apps
- Proven success delivering customer-facing portals and apps with measurable business outcomes
Responsibilities
- Standard Product Workshops & Training – Deliver sessions on Power Pages, Power Automate, and AI Builder integration
- In-Depth Product Reviews / Whiteboard (Chalk Talk) Sessions – Guide customers through best practices for low-code design, governance, and extensibility
- App & Automation Health Checks – Assess business apps and automation solutions for performance, scalability, and reliability
- Operational Reviews of Implementations – Ensure Power Platform environments align with enterprise governance and security standards
- Product Upgrade / Integration Assessments – Support adoption of AI Builder, Azure OpenAI, and cross-service integrations with Dynamics and Microsoft 365
- Solution Development & Extension – Build and extend Power Apps using PCF Controls, JavaScript, and custom connectors for advanced scenarios
- Act as the Primary Technical Contact – Provide guidance, technical leadership, and issue resolution across all Power Platform engagements
Key Skills & Technologies:
- Low-Code Development: Power Pages, Power Apps (Canvas & Model-Driven), Power Automate Desktop
- Customization & Extensibility: PCF Controls, JavaScript, Liquid Templates, Custom Connectors
- Automation & AI: Robotic Process Automation (RPA), AI Builder, Approvals, Document Intelligence
- Integration: Dataverse, Azure Logic Apps, Microsoft 365, REST APIs
- Security & Governance: DLP Policies, Solution Packaging, ALM, Environment Management
- AI-Enabled Business Apps: Using AI Builder or Azure OpenAI for form recognition, document processing, and chat experiences
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