
Description
JDA TSG is looking for a Customer Engineer (CE) who brings deep architectural expertise and governance insight to help enterprise customers build a secure, scalable, and well-governed Azure foundation. In this role, you'll guide customers through Microsoft's Well-Architected Framework (WAF) and Cloud Adoption Framework (CAF), establishing best practices for networking, monitoring, and operational excellence.
This is a strategic, customer-facing role where you'll advise technical leaders on everything from landing zones and network segmentation to Azure Monitor integrations and governance planning—ensuring their cloud estate is secure, optimized, and future-ready.
Salary Range: $95,000 - $110,000K based on experience
Location: Remote
Primary Work Includes:
- Lead architectural discussions and implementation planning around Microsoft's Well-Architected Framework (WAF) and Cloud Adoption Framework (CAF).
- Help customers design and deploy landing zones, establish governance controls, and align cloud initiatives to business priorities.
- Provide architectural guidance on Azure Networking, including Virtual Networks, NSGs, ExpressRoute, and hybrid connectivity patterns.
- Guide clients to Integrate and configure Azure Monitor, Log Analytics, and Application Insights for full-stack observability across workloads.
- Align cloud strategies with best practices for cost optimization, performance tuning, availability, and security at scale.
- Provide guidance for technical governance across key accounts, providing delivery oversight and strategic input to Customer Success teams.
- Act as a trusted advisor to IT decision-makers and architects, ensuring technical decisions drive tangible business value.
The experience you'll need to excel in the role:
- Cloud Governance Frameworks: Well-Architected Framework (WAF), Cloud Adoption Framework (CAF), enterprise-scale landing zones.
- Networking: Azure Virtual Networks (VNets), subnets, NSGs, routing, ExpressRoute, VPN Gateway, private endpoints.
- Monitoring & Insights: Azure Monitor, Log Analytics, Metrics Explorer, Application Insights, diagnostics logging.
- Security & Policy Controls: Azure Policy, RBAC, blueprints, management groups, tagging strategy.
- Operational Readiness: Cost governance, identity/access reviews, workload assessments, compliance alignment.
About JDA TSG:
Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions.
Our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform everything that we do. We knew from day one that if we hired smart, passionate people and provided them meaningful yet challenging roles, we would thrive as an organization.
Benefits and Perks:
- Healthcare - Comprehensive coverage for you and your family
- Employee Assistance Program - Get support when you or your family need it with counseling and coaching
- 401K with company match
- Paid time off
- Paid parental leave
- Volunteer Day Off
- Life insurance - Protect your loved ones and their future
- Business travel accident insurance
JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States.
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