Accounts Receivable Specialist Job Listing at Kelly Services in Detroit, MI (Job ID 10110356)

Description

Accounts Receivable Specialist (Contract to Hire)

Location: Maple Grove, MN
? Work Arrangement: Hybrid (3 days onsite, 2 days remote)
? Pay Rate: $25.00 – $28.50/hour (based on experience)
? Employment Type: Contract to Hire

Job Overview

We are seeking a proactive, customer-focused Accounts Receivable Specialist to join our team in Maple Grove, MN. This role is ideal for someone who enjoys collaborating across departments, is comfortable on the phone, and has a strong understanding of billing and AR processes.

You'll support accurate and timely billing, assist internal teams and customers, and help maintain the integrity of an AR portfolio of approximately 400–500 accounts. Experience with SAP and customer portals is a plus, but strong technical aptitude and willingness to learn are just as important.

Key Responsibilities (Essential Functions)

• Respond promptly to internal and external customer inquiries via phone and email in a fast-paced environment

• Prepare, review, correct, and issue customer invoices in accordance with company standards

• Submit invoices through customer portals, vendor systems, and other digital platforms

• Research and resolve billing issues to prevent delays in collections

• Collaborate cross-functionally with Sales, Customer Service, Field Service, and Accounting to resolve discrepancies

• Reconcile customer accounts and assist with billing disputes and payment application issues

• Perform daily and month-end account reconciliations, including maintaining spreadsheets (e.g., daily cash log)

• Review and prepare customer refunds for duplicate payments, overpayments, or incorrect company assignments

• Prepare weekly aging reports and support account prioritization

• Conduct account reviews related to credit releases

Note: Duties may evolve based on business needs.

Additional Responsibilities

• Provide general administrative support for AR-related tasks

• Maintain accurate documentation for audit and compliance purposes

• Assist with process improvements to increase billing accuracy and efficiency

Working Relationships

This role works closely with:

• Field Sales

• Order Administration

• Customer Service

• Field Service

• Accounting

Qualifications & Requirements

• 2–4 years of Accounts Receivable or related experience

• Associate's degree in Finance, Business, or related field preferred, not required 

• Solid understanding of billing processes and AR workflows

• Strong problem-solving skills and attention to detail

• Ability to work independently with minimal supervision

• Excellent verbal and written communication skills (comfortable on the phone)

• Proficiency with Microsoft Excel and Word; data entry experience required

• SAP and/or CRM experience a plus

• Accounting background preferred

• Experience with customer portals or strong technical affinity is a plus

Why You'll Love This Role

• Hybrid schedule for better work-life balance

• Competitive hourly pay with contract-to-hire potential

• Collaborative, team-oriented environment

• Opportunity to grow within a well-established organization

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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