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Company: Kelly Services
Location: Portland, OR
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

 Position: Administrative Assistant I / Customer Service Representative
Location: Portland, OR

Pay Rate: $20/hour

Position Overview:
We're looking for a detail-oriented Admin/Customer Service Representative to join our Receiving team. You'll be responsible for processing client samples, maintaining accurate records, communicating with clients, and supporting our lab staff to ensure smooth workflow. No prior laboratory experience is required—we provide training!

Key Responsibilities:

  • Receive and log client samples using LIMS and SAP, ensuring accuracy.

  • Communicate with clients and lab staff to streamline workflow.

  • Generate quotes and update clients on sample status.

  • Maintain client files and detailed records.

  • Support process improvement initiatives to enhance customer service quality and efficiency.

  • Assist other customer service roles as needed.

Qualifications:

  • High school diploma or equivalent; office or lab experience a plus.

  • Strong customer service and communication skills.

  • Ability to learn quickly and handle deadlines.

  • Proficient in MS Office and Adobe Acrobat.

  • High attention to detail, teamwork, and adaptability.

Why Join Us:

  • Gain hands-on experience in a professional laboratory environment.

  • Opportunities for training and growth within the company.

  • Supportive team culture and collaborative work environment

    #CB #P1 #P2



As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.


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